Environment, Social and Governance - In Action
Each component in our ESG framework represents a continuously improving system of people, projects and processes – managed by global teams and fulfilled by our employees. Here we share some examples of how our people have brought our commitments to life.
Driving change for our customers on the road to net-zero 30 Nov 2021 | Our world | United Kingdom
Steve Heywood leads the Serco MyFleet Team who oversee the management of all Serco road vehicles in...
Trusted partners: cultivating deep and resilient customer relationships for public benefit 20 Oct 2021 | Our customers | Asia Pacific | North America
We are committed to enhancing public service outcomes for government departments around the world th...
Innovations in care for vulnerable people in custody 15 Sep 2021 | Our customers | United Kingdom
Innovation is one of the four core Values that shape our culture and how we deliver public services....
Supporting our local communities 3 Sep 2021 | Our world | Asia Pacific | United Kingdom
Operating amongst and on behalf of our communities, we have a deep understanding of the complex soci...
Providing unparalleled developmental opportunities for local students 31 Aug 2021 | Our world | Our people | Asia Pacific | United Kingdom
We see our role as providing both the motivation and the means – inspiring appetite for growth...
Social Value at Serco: “a passionate drive to make a positive difference” 10 Aug 2021 | Our world | United Kingdom
Frank Spraggs’ focus on generating Social Value for local communities predates the UK Public S...
Enabling delivery of urgent public health programmes 23 Jul 2021 | Our world | Asia Pacific
For public health departments and agencies, we provide rapid deployment of clinical and non-clinical...
Preventing injuries at Fiona Stanley Hospital with wearable technology 30 Jun 2021 | Our world | Asia Pacific
A pilot program is underway at Fiona Stanley Hospital (FSH) to reduce workplace injuries through wea...
Beyond compliance – bringing supply chain partners together to help raise standards 27 May 2021 | Our world | Middle East
In 2021, our colleagues in Serco Middle East hosted their first Service Provider Forum – a new...
Serco Cares 2: Empowering colleagues and enhancing outcomes through compassion 19 May 2021 | Our people | Our customers | United Kingdom
Our people contribute to the wellbeing of patients in hospitals around the world – helping to...
Delivering major projects to help the NHS continue caring for the local community during Covid-19 12 May 2021 | Our customers | United Kingdom
During the Covid-19 pandemic, the Trust was awarded funding to improve the resilience of its vacuum...
Compliance assurance at Serco – helping to build resilient and sustainable public service solutions 13 Apr 2021 | Our shareholders | United Kingdom | North America
Governance is an essential part of Serco’s public service ethos and how we manage our impact a...
Serco Canada wins award for Gender and Diversity Excellence at 5 Wing Goose Bay 6 Apr 2021 | Our people | Our world | North America
Serco Canada was named one of Atlantic Canada’s Top Employers for 2022, a title the company ha...
Internal Audit at Serco: working in partnership with the business to drive continuous improvement 21 Jan 2021 | Our shareholders | Plc
Nick Betts joined Serco in 2019, bringing 30 years’ international experience at a major profes...
Facilitating the evolution of modern healthcare 31 Dec 2020 | Our customers | Plc
From the operational management of hospitals to the optimisation of patient flow, Serco is committed...
Protecting our people and public services against Covid-19 in Saudi Arabia 24 Dec 2020 | Our people | Middle East
When Kashif Muneer, Safety and Assurance lead for Serco Saudi Services (SSS), took part in a pandemi...
Building the most environmentally friendly prison on the planet 17 Dec 2020 | Our world | Asia Pacific
Clarence Correctional Centre (CLA) is the largest and most technologically advanced correctional fac...
Serco Embrace – raising the bar for race and ethnicity at Serco 17 Dec 2020 | Our people | United Kingdom
In recent years we have poured new energy into diversity and inclusion at Serco, raising strong coll...
Care to Lead – delivering health service leadership development for our customer 16 Dec 2020 | Our customers | Asia Pacific
In 2020, our client, the South Metropolitan Area Health Service (SMHS), partnered with our HR Manage...
Preventing violence in prisons – Creating a safer and more peaceful rehabilitative environment 16 Dec 2020 | Our customers | United Kingdom
In recent years, we have confronted developing trends in challenging behaviour across our different...
Driving change for our customers on the road to net-zero 2021 | Our world | United Kingdom
Steve Heywood leads the Serco MyFleet Team who oversee the management of all Serco road vehicles in...
Supporting our local communities 2021 | Our world | Asia Pacific | United Kingdom
Operating amongst and on behalf of our communities, we have a deep understanding of the complex soci...
Enabling delivery of urgent public health programmes 2021 | Our world | Asia Pacific
For public health departments and agencies, we provide rapid deployment of clinical and non-clinical...
Serco Cares 2: Empowering colleagues and enhancing outcomes through compassion 2021 | Our people | Our customers | United Kingdom
Our people contribute to the wellbeing of patients in hospitals around the world – helping to...
Serco Canada wins award for Gender and Diversity Excellence at 5 Wing Goose Bay 2021 | Our people | Our world | North America
Serco Canada was named one of Atlantic Canada’s Top Employers for 2022, a title the company ha...
Protecting our people and public services against Covid-19 in Saudi Arabia 2020 | Our people | Middle East
When Kashif Muneer, Safety and Assurance lead for Serco Saudi Services (SSS), took part in a pandemi...
Care to Lead – delivering health service leadership development for our customer 2020 | Our customers | Asia Pacific
In 2020, our client, the South Metropolitan Area Health Service (SMHS), partnered with our HR Manage...
Trusted partners: cultivating deep and resilient customer relationships for public benefit 2021 | Our customers | Asia Pacific | North America
We are committed to enhancing public service outcomes for government departments around the world th...
Providing unparalleled developmental opportunities for local students 2021 | Our world | Our people | Asia Pacific | United Kingdom
We see our role as providing both the motivation and the means – inspiring appetite for growth...
Preventing injuries at Fiona Stanley Hospital with wearable technology 2021 | Our world | Asia Pacific
A pilot program is underway at Fiona Stanley Hospital (FSH) to reduce workplace injuries through wea...
Delivering major projects to help the NHS continue caring for the local community during Covid-19 2021 | Our customers | United Kingdom
During the Covid-19 pandemic, the Trust was awarded funding to improve the resilience of its vacuum...
Internal Audit at Serco: working in partnership with the business to drive continuous improvement 2021 | Our shareholders | Plc
Nick Betts joined Serco in 2019, bringing 30 years’ international experience at a major profes...
Building the most environmentally friendly prison on the planet 2020 | Our world | Asia Pacific
Clarence Correctional Centre (CLA) is the largest and most technologically advanced correctional fac...
Preventing violence in prisons – Creating a safer and more peaceful rehabilitative environment 2020 | Our customers | United Kingdom
In recent years, we have confronted developing trends in challenging behaviour across our different...
Innovations in care for vulnerable people in custody 2021 | Our customers | United Kingdom
Innovation is one of the four core Values that shape our culture and how we deliver public services....
Social Value at Serco: “a passionate drive to make a positive difference” 2021 | Our world | United Kingdom
Frank Spraggs’ focus on generating Social Value for local communities predates the UK Public S...
Beyond compliance – bringing supply chain partners together to help raise standards 2021 | Our world | Middle East
In 2021, our colleagues in Serco Middle East hosted their first Service Provider Forum – a new...
Compliance assurance at Serco – helping to build resilient and sustainable public service solutions 2021 | Our shareholders | United Kingdom | North America
Governance is an essential part of Serco’s public service ethos and how we manage our impact a...
Facilitating the evolution of modern healthcare 2020 | Our customers | Plc
From the operational management of hospitals to the optimisation of patient flow, Serco is committed...
Serco Embrace – raising the bar for race and ethnicity at Serco 2020 | Our people | United Kingdom
In recent years we have poured new energy into diversity and inclusion at Serco, raising strong coll...
Show