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Technology Innovation

At Serco, we bring more than three decades of expertise in delivering cutting-edge IT solutions tailored specifically for facilities management service contracts.

Our unique position as a service operator, directly managing a range of facilities management services, gives us an insider’s perspective on the operational needs and challenges faced by service providers. This intrinsic understanding translates into more effective, bespoke technology solutions that not only address immediate issues but also anticipate future challenges.

Facilities Management Systems

We deploy advanced Facilities Management Systems such as CMMS (Computerised Maintenance Management System) to streamline facility management services, enhancing the process of organising and overseeing building operations to ensure smooth and efficient functionality. With the integration of cutting-edge technology, we optimise the performance of facilities and improve the experiences of building users. This commitment to innovation and efficiency reflects our dedication to meeting the needs of the communities and organisations we serve. 

IoT

We leverage complex technology to create user-friendly solutions. We revolutionise how operations are managed, enhancing efficiency and intelligence by incorporating Internet of Things (IoT) technology into our services. Our IoT solutions enhance connectivity, providing real-time data to streamline decision-making processes and optimise resources usage. 

Robotics

With a solid foundation built on years of service operation experience and proficiency in facilities management, we specialise in comprehensive robotics solutions. These solutions manage routine tasks and seamlessly integrate into the overall service design, facilitating resource maximisation, enabling our clients to focus on strategic insights and decision-making. 

Mobile applications

We develop mobile applications that supplement existing systems and enhance service operations. Our in-house IT team expertly develop solutions tailored to meet the specific needs of the services we support, ensuring a seamless and efficient user experience. Leveraging on our extensive operations experience, we focus on delivering pragmatic and practical functionality that streamlines processes for the services we support.