Skip to content

Traffic Control and Management

With a commitment to ensuring the safe and efficient use of road networks, Serco has been entrusted with the management of government tunnels since 1992, playing a crucial role in overseeing day-to-day traffic operations and responding to incidents and emergencies.

Drawing upon decades of industry experience, we prioritise the safety of road users by implementing rigorous procedures and policies, to provide guidance and control for motorists and pedestrians.

In our mission to impact a better future, Serco maintains global industry standards by collaborating with renowned organizations such as the Institute of Vehicle Recovery (IVR) in the United Kingdom. As a proud member since 1998, we are the only organisation in Hong Kong certified to deliver IVR Heavy and Light Vehicle and Refresher Recovery Trainings.

Traffic Management

Our Traffic Management service innovatively streamlines and optimises the flow of vehicles, securing safer and more efficient road conditions through the integration of advanced Traffic Control and Surveillance System operation. Our expertise and extensive experience enable us to create customised, pragmatic solutions that leverage real-time monitoring and data-driven analytics to proactively manage and respond to dynamic traffic conditions. From identifying areas of congestion to implementing innovative traffic flow systems, we are committed to improving road networks for the communities we serve, ensuring a seamless, safe, and efficient transportation environment.

Road Traffic Operation Design and Management for Special Events

When planning special events, effective road traffic operation design and management are crucial. Our team is dedicated to ensuring smooth traffic flow and safety through the design of tailored traffic management strategies. Ensuring minimised disruptions with proactive coordination of road closures and diversions, ensuring seamless traffics at all times.  

Road Incident Handling including Vehicle Rescue and Recovery

Serco is entrusted by our client to serve as the first responder to road incidents, providing comprehensive vehicle rescue and recovery services, as well as managing incident scenes. Our team of Vehicle Recovery instructors, certified by the Institute of Vehicle Recovery, ensure that we adheres to industry best practices at all times. Leveraging our vast road management experience, we strive to reduce roadside injuries and fatalities through excellence in training and safety procedures.