Around the world, Serco operates the full spectrum of transport systems from air and seas to road, delivering innovative and sustainable transport solutions.
We help governments to overcome urban congestion and maintain vital transport links. We manage complex transport programmes that deliver reliable performance, build future capacity, and keep citizens and economies moving.
By focusing on the end-to-end passenger journey, delivery of operational excellence, and the application of intelligent systems and analytics, we are able to design and run more efficient transport services to deliver a better passenger experience.
Road Management
Serco currently manages, operates and maintains the Cross-Harbour Tunnel, Shing Mun Tunnels, Tseung Kwan O Tunnel, Kai Tak Tunnel and Lion Rock Tunnel in Hong Kong. The Cross-Harbour Tunnel is the oldest and busiest underwater tunnel connecting Hong Kong Island to the Kowloon peninsula. To ensure smooth traffic in one of the most densely populated cities of the world, Serco is responsible for traffic operations management, incident response, maintenance and repair work, and advertising. All these are only made possible on our 30 years’ experience in local road and toll management where Serco had managed and operated 10 Hong Kong government owned tunnels.