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We work in partnership with the NHS to improve health services for patients
We offer our customers a distinctive approach to the challenges that they face.


We improve patient care with our health services

Integrated Facilities Management

Serco has wide experience in delivering integrated support services in large hospitals for a number of acute trusts in the UK, from Forth Valley in Scotland, down to East Kent in the South. Internationally we are growing quickly, winning contracts around the globe, for example in Western Australia's newly-built and fully-digitised hospital, Fiona Stanley, or in the new Cleveland Clinic hospital in Abu Dhabi.

We innovate continuously, constantly updating the technology we use in our contracts, whilst implementing ideas from around the globe, and from other industries that Serco operate in.

Estates and Assets

We recognise the fundamental importance of Estates Management to the overall patient experience, We have over 20 years of experience of managing critical assets within healthcare environments and have won multiple awards, including BIFM, PFM, and RoSpa Gold Awards.

Patient Logistics

Our patient porters are trained to be courteous, kind and reliable. Our innovative patient movements system, called In:Touch, enables the monitoring and forecasting of portering resources. We developed the first AGV (automated guided vehicles) system for transporting other supplies throughout hospitals.

Hotel Services

Serco Healthcare offers the full suite of 'hotel services' to hospitals, with award-winning cleaning, catering and waste management solutions. We guarantee significant improvements in PLACE (Patient-Led Assessments of the Care Environment) assessments.

Clinical Support

Our unique joint venture, Viapath (www.viapath.co.uk) gives access to the largest provider of pathology services in the UK.

Last Updated: 18 May 2015