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Operational Support

Serco designs and delivers operational support to improve the availability of people and equipment worldwide


Serco Leisure has over 20 years experience and manages 70 facilities on behalf of 22 clients, including Community Leisure Trusts, Local Authorities, Universities and the Ministry of Defence.

Facilities include Bisham Abbey and Lilleshall National Sports and Conferencing Centres, National Water Sports Centre, golf courses, community leisure facilities and dual use centres. 

Our philosophy is based on genuine, open partnerships, working with organisations, who, like us, have a 'can do' attitude and a proactive approach.

  • We have over 66,000 members across all our facilities, and teach over 30,000 children to swim each week.
  • Serco was UK's first leisure operator to offer mobile bookings app. Over 50% of web traffic is now through mobiles.
  • Over the past two years, we have reduced leisure facility CO2 emission by enough to counteract the yearly CO2 emissions of 400 to 500 homes.
  • On average we devote 1,100 hours a month to training.
  • We run approximately 42,500 aerobics-style classes a year, with 950,000 people attending.


Below is a list of some of our partnerships:

We have strong relationships with National Governing Bodies of Sport including:

  • ASA
  • England Hockey
  • England Squash
  • LTA
  • Badminton England
  • British Gymnastics
  • Archery
  • Amateur Rowing Association
  • England Netball
  • BCU

Contact Leisure

Serco Leisure UK and Europe
Unit 7 Merus Court
Meridian Business Park
LE19 1RJ

T +44 (0) 116 2407 500 ext. 501 / 503 / 507



Read what our customers, partners and stakeholders say

Read More

Health, Safety and Environment

Read about our commitments to reducing energy consumption and improving performance in health and safety in our leisure contracts here.

Read More

Serco helps to raise £53,000 for Marie Curie Cancer Care

For the past ten years, Serco and the leisure trusts have supported the annual Swimathon, by making swimming pools available across the country. Read more

Last Updated: 30 Jun 2015