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Deployable Solutions to Support the Re-Opening of Key Sectors

Serco’s ExperienceLab is helping our clients define the ‘new normal’ and re-design customer journeys. We have rapid response mobilisation teams with deployable solutions - such as employee screening and testing - that are ready to ensure the safety of citizens and residents as restrictions are lifted.

 

 

For information on COVID-19 healthcare deployable services, please click here.

Inside of a busy shopping mall

Wholesale and Retail

We recognise the impact of COVID19 on the wholesale and retail industries and therefore understand the increasing importance of creating a safe and enjoyable environment for shoppers and retail employees. Serco has the below ready-to-deploy services to support you to achieve a safe and efficient return to “normal” operations.

Mall Crowd Management: 

  • Crowd flow study and re-design services
  • Staff to provide crowd control and direction
  • Capacity management and tracking tools
  • Sanitisation and thermal screening provision at key points of the facility
  • Skilled project managers and coordinators to assist in information management and service plannin

HSQE Service Design: 

  • Experts to assist with HSQE planning and support

Customer Experience: 

  • Serco's ExperienceLab to support on re-designing the customer experience

Provision of Temporary Isolation/Testing Facilities:

  • On-site temporary testing facility
  • Quarantine and recovery facility
Aerial view of multiple overlapping highways and a train line

Transport and Logistics

We recognise the impact of COVID19 on the transport and logistics industry and therefore understand the increasing importance protecting the health and well-being of transport users. We have the below ready-to-deploy services to support you to achieve a swift return to “normal” operations.

Construction and Provision of fully Operational Temporary Buildings and Facilities including:

  • On-site temporary testing facility
  • Quarantine and recovery facility
  • Storage facility

Crowd Management: 

  • Crowd flow study and re-design
  • Staff to provide crowd control, social distancing and direction
  • Capacity management and tracking tools
  • Sanitisation and Thermal Screening provision at key points of the facility
  • Skilled project managers and coordinators to assist in information management and service planning

HSQE Service Design: 

  • Experts to assist with HSQE planning and support

Customer Experience: 

  • Serco ExperienceLab can support on re-designing the customer experience

Community and Social Welfare Services

We recognise the impact of COVID19 on social well-being of the communities we live in therefore understand the increasing importance of implementing initiatives that protect citizens and control infection. We have the below ready-to-deploy services to support you to achieve a swift return to “normal” operations.

Construction and Provision of Fully Operational Community Temporary Buildings and Facilities including:

  • Drive through and mobile testing facilities
  • On-site temporary testing facility
  • Quarantine and recovery facility
  • Storage facility

Raising Public Health Awareness:

  • Experts to assist with HSQE planning and support
  • Coordinators and runners to support communities with public awareness campaigns which include social distancing

Community Crowd Management: 

  • Crowd flow re-design and study
  • Staff to provide crowd control, social distancing and direction
  • Capacity management and tracking tools
  • Sanitisation and Thermal Screening provision at key points of the facility
  • Skilled project managers and coordinators to assist in information management and service planning

Customer Experience: 

  • Serco ExperienceLab can support on re-designing the customer experience
Construction site

Construction and Large Workforce Management

We recognise the impact of COVID19 on the workforce in the construction industry therefore understand the increasing importance controlling infection and reducing absence. We have the below ready-to-deploy services to support you to achieve a swift return to “normal” operations.

Construction and Provision of Fully Operational Community Temporary Buildings and Facilities including:

  • Drive through and mobile testing facilities
  • On site temporary testing facility
  • Quarantine and recovery facility including provision and management
  • Storage facility

Support in the operation of the temporary facility: 

  • Across any of the temporary facilities Serco can provide full support in the operation and running of the facility

Support in large workforce management: 

  • Workforce modelling and rostering
  • Workforce management optimisation
  • Sanitisation and Thermal Screening provision at key points of the facility
  • Skilled project managers and coordinators to assist in information management and service planning

HSQE Service Design: 

  • Experts to assist with HSQE planning and support

Contact Daniel MacGregor, Business Development Director by phone, WhatsApp, email or use the form on the right.

M: +971 (0)50 457 1230



daniel.macgregor@serco.ae