Features
Quality, not price, should be the key driver during the market’s recovery from COVID-19 11 Feb 2021 | Middle East
It’s taken longer than anticipated, but the momentum of the vaccination programmes mean that t...
The Future of the Passenger Experience in the Kingdom: Key Considerations for 2021 11 Feb 2021 | Middle East
2020 turned the transport sector around the world on its head. Since the outbreak of the COVID...
The future of passenger experience: Research findings and key considerations 3 Feb 2021 | Middle East
By Kristine Pitts, Director of ExperienceLab Middle East & Rena Baba, UX Consultant, ExperienceL...
2021: The year of innovation, data and collaboration 13 Jan 2021 | Middle East
Phil Malem, CEO of Serco Middle East, shares his thoughts and predictions for 2021 where the custome...
Unlocking the Future of Health: Why Digitisation of Healthcare is Empowering Better Decision-Making 16 Nov 2020 | Middle East
Now more than ever, there is an opportunity to reinvent the healthcare system in the Middle East. In...
Leveraging the voice of the patient 28 Oct 2020 | Middle East
Andrew Wells, Client Director for Healthcare explores the ways that healthcare providers can drive a...
How outsourcing can help save the transport sector 20 Oct 2020 | Middle East
Peter Mohring, Managing Director of Transport, Serco Middle East, explores why it has never been tim...
“Knowledge transfer key to accelerating Saudi’s Nationalisation Agenda” says Serco Middle East 12 Oct 2020 | Middle East
The Kingdom of Saudi Arabia is evolving rapidly. Not only is it seeing dramatic growth in the realms...
Key experience considerations when planning master developments, giga projects and cities 10 Sep 2020 | Middle East
When it comes to developing cities, there are always customer related factors to consider, from unde...
The UAE tourist experience in a Post-COVID-19 World 19 Aug 2020 | Middle East
Quality, not price, should be the key driver during the market’s recovery from COVID-19 2021 | Middle East
It’s taken longer than anticipated, but the momentum of the vaccination programmes mean that t...
2021: The year of innovation, data and collaboration 2021 | Middle East
Phil Malem, CEO of Serco Middle East, shares his thoughts and predictions for 2021 where the custome...
How outsourcing can help save the transport sector 2020 | Middle East
Peter Mohring, Managing Director of Transport, Serco Middle East, explores why it has never been tim...
The UAE tourist experience in a Post-COVID-19 World 2020 | Middle East
The Future of the Passenger Experience in the Kingdom: Key Considerations for 2021 2021 | Middle East
2020 turned the transport sector around the world on its head. Since the outbreak of the COVID...
Unlocking the Future of Health: Why Digitisation of Healthcare is Empowering Better Decision-Making 2020 | Middle East
Now more than ever, there is an opportunity to reinvent the healthcare system in the Middle East. In...
“Knowledge transfer key to accelerating Saudi’s Nationalisation Agenda” says Serco Middle East 2020 | Middle East
The Kingdom of Saudi Arabia is evolving rapidly. Not only is it seeing dramatic growth in the realms...
The future of passenger experience: Research findings and key considerations 2021 | Middle East
By Kristine Pitts, Director of ExperienceLab Middle East & Rena Baba, UX Consultant, ExperienceL...
Leveraging the voice of the patient 2020 | Middle East
Andrew Wells, Client Director for Healthcare explores the ways that healthcare providers can drive a...
Key experience considerations when planning master developments, giga projects and cities 2020 | Middle East
When it comes to developing cities, there are always customer related factors to consider, from unde...