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Challenge your potential providers quote in speech bubble Samantha Rowles

Quality, not price, should be the key driver during the market’s recovery from COVID-19 11 Feb 2021 | Middle East

It’s taken longer than anticipated, but the momentum of the vaccination programmes mean that t...
ExperienceLab, The future of passenger experience in the Kingdom of Saudi Arabia key considerations illustrated city

The Future of the Passenger Experience in the Kingdom: Key Considerations for 2021 11 Feb 2021 | Middle East

 2020 turned the transport sector around the world on its head. Since the outbreak of the COVID...
Rena Baba and Kristine Pitts on the Future of Passenger Experience

The future of passenger experience: Research findings and key considerations 3 Feb 2021 | Middle East

By Kristine Pitts, Director of ExperienceLab Middle East & Rena Baba, UX Consultant, ExperienceL...
Headshot of Phil Malem

2021: The year of innovation, data and collaboration 13 Jan 2021 | Middle East

Phil Malem, CEO of Serco Middle East, shares his thoughts and predictions for 2021 where the custome...
Andrew Wells quote on digitising healthcare

Unlocking the Future of Health: Why Digitisation of Healthcare is Empowering Better Decision-Making 16 Nov 2020 | Middle East

Now more than ever, there is an opportunity to reinvent the healthcare system in the Middle East. In...
Andrew Wells healthcare quote

Leveraging the voice of the patient 28 Oct 2020 | Middle East

Andrew Wells, Client Director for Healthcare explores the ways that healthcare providers can drive a...
Illustration of travellers pulling suitcases and wearing face coverings at airport departures

How outsourcing can help save the transport sector 20 Oct 2020 | Middle East

Peter Mohring, Managing Director of Transport, Serco Middle East, explores why it has never been tim...
Skyline of Riyadh, Kingdom of Saudi Arabia

“Knowledge transfer key to accelerating Saudi’s Nationalisation Agenda” says Serco Middle East 12 Oct 2020 | Middle East

The Kingdom of Saudi Arabia is evolving rapidly. Not only is it seeing dramatic growth in the realms...
5 key experience considerations when planning master developments, giga projects and cities

Key experience considerations when planning master developments, giga projects and cities 10 Sep 2020 | Middle East

When it comes to developing cities, there are always customer related factors to consider, from unde...
Challenge your potential providers quote in speech bubble Samantha Rowles

Quality, not price, should be the key driver during the market’s recovery from COVID-19 2021 | Middle East

It’s taken longer than anticipated, but the momentum of the vaccination programmes mean that t...
Headshot of Phil Malem

2021: The year of innovation, data and collaboration 2021 | Middle East

Phil Malem, CEO of Serco Middle East, shares his thoughts and predictions for 2021 where the custome...
Illustration of travellers pulling suitcases and wearing face coverings at airport departures

How outsourcing can help save the transport sector 2020 | Middle East

Peter Mohring, Managing Director of Transport, Serco Middle East, explores why it has never been tim...
ExperienceLab, The future of passenger experience in the Kingdom of Saudi Arabia key considerations illustrated city

The Future of the Passenger Experience in the Kingdom: Key Considerations for 2021 2021 | Middle East

 2020 turned the transport sector around the world on its head. Since the outbreak of the COVID...
Andrew Wells quote on digitising healthcare

Unlocking the Future of Health: Why Digitisation of Healthcare is Empowering Better Decision-Making 2020 | Middle East

Now more than ever, there is an opportunity to reinvent the healthcare system in the Middle East. In...
Skyline of Riyadh, Kingdom of Saudi Arabia

“Knowledge transfer key to accelerating Saudi’s Nationalisation Agenda” says Serco Middle East 2020 | Middle East

The Kingdom of Saudi Arabia is evolving rapidly. Not only is it seeing dramatic growth in the realms...
Rena Baba and Kristine Pitts on the Future of Passenger Experience

The future of passenger experience: Research findings and key considerations 2021 | Middle East

By Kristine Pitts, Director of ExperienceLab Middle East & Rena Baba, UX Consultant, ExperienceL...
Andrew Wells healthcare quote

Leveraging the voice of the patient 2020 | Middle East

Andrew Wells, Client Director for Healthcare explores the ways that healthcare providers can drive a...
5 key experience considerations when planning master developments, giga projects and cities

Key experience considerations when planning master developments, giga projects and cities 2020 | Middle East

When it comes to developing cities, there are always customer related factors to consider, from unde...

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