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Serco receives GCAA ANS Certification for UAE

Published: 4 Jul 2022

The certificate was presented to Phil Malem, CEO - Serco Middle East by Mohammad Al Dossari, Senior Director Air Navigation & Aerodromes Department – GCAA at a ceremony in Serco’s offices. 

The certification allows Serco to continue to deliver its full suite of Air Navigation Services to new and existing clients under the assurance that it is fully compliant with the Civil Aviation Regulations in the UAE.

Phil Malem, Serco Middle East CEO said,

“As the world’s largest private Air Navigation Services Provider (ANSP) we continually adapt our approach based on global best practice, develop our people, implement the latest technological solutions and comply with the latest regulations. I’m proud to receive this certification to reassure our clients in the UAE of our commitment to compliance and safety.”

To gain certification Serco underwent a stringent GCAA audit and prepared and submitted a number of regulation compliant manuals; Air Navigation Service Operations Manual (ANSOM), Training and Competency Manual (TCM), Safety Management Manual (SMM), Quality Management Manual (QMM) and an Organisational Exposition.

The ceremony was also attended by GCAA’s Ahmed Al Obeidli, Senior Manager Air Navigation and Stewart Murphy, ATS Principle Inspector and Serco’s Natasha Bothma, Growth Director and Douglas Megson, Head of Quality and Safety.

As the world’s largest private Air Navigation Services Provider (ANSP), Serco manages over 960,000 cubic miles of air space globally; controlling over seven million air traffic movements each year and providing integrated solutions to more than 85 locations internationally. In the Middle East Serco operates air traffic control services at Dubai, Al Maktoum, Sharjah, Ras Al Khaimah and Baghdad International Airports and are rapidly expanding within the sector, built upon over 5 decades of operational experience in the region.