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Group of cleaning personnel mopping floor and polishing in corridor

Serco Middle East COVID-19 Measures 28 May 2020 | Middle East

We’re putting the safety of our people first because they are the ones who serve the communiti...
Infographic of the three steps of how COVID-19 is changing how businesses manage employee experience

How COVID-19 is Changing the Way Businesses Manage Employee Experience 27 May 2020 | Middle East

The way that employee experience is managed is changing rapidly. The current crisis means that organ...
Headshot of Edward Gallagher

Enhancing Case Management within Citizen Services 21 May 2020 | Middle East

Edward Gallagher, Managing Director for Integrated Services, Serco Middle East speaks about bringing...
Peter Mohring, Transport Director Serco Middle East

Understanding COVID-19’s Impact on the Transport Industry 18 May 2020 | Middle East

COVID-19 has presented unparalleled challenges to all businesses across the globe, but perhaps one o...
Infographic of title: 5 reasons user experience design is revolutionising services around the world

5 Reasons User Experience Design is Revolutionising Services Around the World 7 Apr 2020 | Middle East

User experience (UX) led design has transformed how organisations across the world think about servi...
Cleaning ventilators at Barts Hospital

Trading update regarding Coronavirus 2 Apr 2020 | Asia Pacific | United Kingdom | North America | Middle East | Plc | Hong Kong | Europe

Serco Group plc ('Serco' or 'the Group'), the international service company, today p...
Hana Kharmeh

Serco Middle East strengthens team with appointment of new HR Director 29 Mar 2020 | Middle East

Serco Middle East has appointed Hana Abu Kharmeh to the role of Human Resources Director, follo...
Covid message

COVID-19 - An open letter from Phil Malem, Serco Middle East CEO 25 Mar 2020 | Middle East

As the CEO of a 4,500 strong public services company I thought it was important to talk about COVID-...
Serco Experience Lab in the Middle East in a test environment

Serco Middle East launches new research business set to transform customer experiences and drive service excellence in the region 18 Feb 2020 | Middle East

Serco Middle East has announced the launch of ExperienceLab. Bringing the first end to end integrate...
Group shot of Serco's Pulse Award winners in the Middle East

Serco Middle East Celebrates Outstanding Talent at Pulse Awards 4 Feb 2020 | Middle East

Serco Middle East last night celebrated the people behind its business at the annual Serco Middle Ea...
Phil Malem (CEO; Serco Middle East) and Paul Griffiths (CEO Dubai Airports) walking through busy Dubai Airport

Serco Middle East wins major new contract to supply Frontline Hospitality services to Dubai Airports 3 Feb 2020 | Middle East | Plc

Harnessing the unique insights and research conducted by the company’s in-house customer exper...
Extension of its Air Traffic Control Services

General Company for Air Navigation Services extends Air Traffic Control Services contract with Serco Middle East 10 Dec 2019 | Middle East | Plc

Building on the success of its long-term partnership with the Ministry of Transport, international p...
Paul Bogan

Serco Middle East strengthens technology offering with appointment of Chief Digital Officer 12 Nov 2019 | Middle East

International service company, Serco Middle East, has appointed Paul Bogan to the role of Chief Digi...
DANS extension signing -  signed by H.H. Sheikh Ahmed Bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority, Chairman of Dubai Airports and Chairman and Chief Executive of Emirates Airline and Group, and Phil Malem, CEO, Serco Middle East.

The Dubai Air Navigation Services (dans), has extended its joint collaboration agreement with Serco of the UK for another two years. 13 Oct 2019 | Middle East | Plc

Extending its collaboration with Serco dans enhances its efforts to provide world-class services to...
Dubai Metro 10 year anniversary

Serco Middle East celebrates decade-long partnership with Dubai’s Roads and Transport Authority (RTA) 10 Sep 2019 | Middle East

Serco Middle East, a leading support services provider to public sector entities, recently celebrate...
Emirati Women's Day

Serco Middle East’s transport rail sector celebrates achievements of female Emirati staff on Emirati Women’s Day 28 Aug 2019 | Middle East

Serco, the international service company who specialize in the delivery of essential public services...
Group of cleaning personnel mopping floor and polishing in corridor

Serco Middle East COVID-19 Measures 2020 | Middle East

We’re putting the safety of our people first because they are the ones who serve the communiti...
Peter Mohring, Transport Director Serco Middle East

Understanding COVID-19’s Impact on the Transport Industry 2020 | Middle East

COVID-19 has presented unparalleled challenges to all businesses across the globe, but perhaps one o...
Hana Kharmeh

Serco Middle East strengthens team with appointment of new HR Director 2020 | Middle East

Serco Middle East has appointed Hana Abu Kharmeh to the role of Human Resources Director, follo...
Group shot of Serco's Pulse Award winners in the Middle East

Serco Middle East Celebrates Outstanding Talent at Pulse Awards 2020 | Middle East

Serco Middle East last night celebrated the people behind its business at the annual Serco Middle Ea...
Paul Bogan

Serco Middle East strengthens technology offering with appointment of Chief Digital Officer 2019 | Middle East

International service company, Serco Middle East, has appointed Paul Bogan to the role of Chief Digi...
Emirati Women's Day

Serco Middle East’s transport rail sector celebrates achievements of female Emirati staff on Emirati Women’s Day 2019 | Middle East

Serco, the international service company who specialize in the delivery of essential public services...
Infographic of the three steps of how COVID-19 is changing how businesses manage employee experience

How COVID-19 is Changing the Way Businesses Manage Employee Experience 2020 | Middle East

The way that employee experience is managed is changing rapidly. The current crisis means that organ...
Infographic of title: 5 reasons user experience design is revolutionising services around the world

5 Reasons User Experience Design is Revolutionising Services Around the World 2020 | Middle East

User experience (UX) led design has transformed how organisations across the world think about servi...
Covid message

COVID-19 - An open letter from Phil Malem, Serco Middle East CEO 2020 | Middle East

As the CEO of a 4,500 strong public services company I thought it was important to talk about COVID-...
Phil Malem (CEO; Serco Middle East) and Paul Griffiths (CEO Dubai Airports) walking through busy Dubai Airport

Serco Middle East wins major new contract to supply Frontline Hospitality services to Dubai Airports 2020 | Middle East | Plc

Harnessing the unique insights and research conducted by the company’s in-house customer exper...
DANS extension signing -  signed by H.H. Sheikh Ahmed Bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority, Chairman of Dubai Airports and Chairman and Chief Executive of Emirates Airline and Group, and Phil Malem, CEO, Serco Middle East.

The Dubai Air Navigation Services (dans), has extended its joint collaboration agreement with Serco of the UK for another two years. 2019 | Middle East | Plc

Extending its collaboration with Serco dans enhances its efforts to provide world-class services to...
Headshot of Edward Gallagher

Enhancing Case Management within Citizen Services 2020 | Middle East

Edward Gallagher, Managing Director for Integrated Services, Serco Middle East speaks about bringing...
Cleaning ventilators at Barts Hospital

Trading update regarding Coronavirus 2020 | Asia Pacific | United Kingdom | North America | Middle East | Plc | Hong Kong | Europe

Serco Group plc ('Serco' or 'the Group'), the international service company, today p...
Serco Experience Lab in the Middle East in a test environment

Serco Middle East launches new research business set to transform customer experiences and drive service excellence in the region 2020 | Middle East

Serco Middle East has announced the launch of ExperienceLab. Bringing the first end to end integrate...
Extension of its Air Traffic Control Services

General Company for Air Navigation Services extends Air Traffic Control Services contract with Serco Middle East 2019 | Middle East | Plc

Building on the success of its long-term partnership with the Ministry of Transport, international p...
Dubai Metro 10 year anniversary

Serco Middle East celebrates decade-long partnership with Dubai’s Roads and Transport Authority (RTA) 2019 | Middle East

Serco Middle East, a leading support services provider to public sector entities, recently celebrate...

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