Confidential Client – EAMS Implementation

Drawing on industry standards and international benchmarks, we meticulously curated a solution in collaboration with our technology provider. Through this partnership, we enhanced the IBM EAMS algorithms to facilitate lifecycle scenario modelling [AIP]. This refined solution stands as a versatile asset applicable across our entire contracts portfolio. Its industry-agnostic nature offers a service model that can be seamlessly leveraged by our clients. .

What Serco provided:

	85 workshops and data gathering sessions with Serco operations and the client
	200 reports reviewed with Serco operations and client team
	10 functional specification documents for Maximo, Tririga, integration and hosting infrastructure
	40,000 seamless assets overview that required unique service and maintenance intervals
	12 interactive real-time dashboards that transformed the way the client meetings are conducted

We've devised a comprehensive solution that's future-proofed, allowing functionalities to be activated as the organisation attains the required level of maturity. This method eradicates the need for third-party integration, costly updates, and extensive customisation, drawing from insights gained in the financial services industry.

We're utilising MAHI, Tririga, and Maximo 8.6, marking a significant leap forward for Serco.

Additionally, we've transformed reporting by introducing real-time dashboards configured to retrieve various types of data, including key performance indicators, carbon footprint metrics,
asset portfolio health, and the cost of capital programmes.

What we provided to the client

Real-time SLA/KPI scoring dashboard that is transparent to the client

Maximo and Tririga integrated interface and seamless workflow between the two applications

MAHI (Maximo Health Insights) – Real-time asset lifecycle planning dashboards

Asset condition survey integrated workflows

Asset health insights scoring models – 180 (independent asset heath scoring customised scoring logics)

OpenShift Containers – 2 Master and 6 Worker Nodes (On Azure UAE Instance)