Serco provides heavy rail services to public and private transport authorities, spanning the entire lifecycle. From design and build through to operation and maintenance, we put the customer experience first.
We successfully provide rail services that meet strong demand for passenger transport, driven by rapid population growth, urbanisation and the boom in industry, commerce, and tourism.
Serco works with both government and partners to deliver a range of passenger rail contracts, committed to supporting sustainable development and expanding rail services aligned to rising transportation pressures.
We have vast experience and capability in designing, mobilising, transforming, operating, and maintaining world-class rail services that meet the passengers’ needs for safe, affordable, quality, and environmentally sustainable transport.
Serco is fully responsible for vehicle maintenance, from light maintenance through to overhauls. We take care of depot management and the coordination of engineering contractors and suppliers.
We strive to maintain strong partnerships with customers, whilst also maintaining strong relations with third party infrastructure providers.