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Serco deploys cutting edge technology to improve patient care

Date: 30 Jun 2010

In a UK first, international service company Serco is deploying a team of robots to support delivery of a support services contract at the new Forth Valley Royal Hospital in Larbert, Scotland.

Trials of robotic vehicles, which deliver and retrieve a wide range of supplies, are under way now - before the hospital opens to patients in August 2010. The self-guided vehicles operate in their own corridors around the hospital, separated from patients and staff. The hospital has been designed to include lifts used exclusively by the robots.

The robots will help to keep patient areas free of trolleys and other clutter, will help to reduce infection risks and will free up Serco's support staff to focus on priorities for patients. By operating behind the scenes they will also provide a calmer environment, to improve the patient experience.

Other robotic systems in the hospital will support the pharmacy and help clean the hospital's 16 hi-tech operating theatres.

Serco are part of a team, who have been working in partnership with NHS Forth Valley for a number of years. In their business case for the new Forth Valley Royal Hospital in Larbert the NHS Board set out the need to segregate patient and facilities management activity. The Team listened carefully to their requirements and after extensive research, brought 'robotic' science to the UK Health Market.

Mike MacKay, Serco's Contract Director at Forth Valley said:

"We are delighted to be supporting this excellent NHS Board in rolling out this cutting edge technology. Other ground breaking innovations will include the most advanced wi-fi network in any healthcare project in Europe and a Mail Matrix machine which sorts mail using wireless 'ibots' at a rate of 3000 items per hour!"

Ends

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Last Updated: 30 Jun 2010