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Merseyrail does the double

Date: 07 Feb 2011

Merseyrail, Serco's 50/50 Joint Venture with Abellio, which runs the railway network on Merseyside, achieved a notable double in 2010. It was confirmed as the most punctual train operating company in the UK with an average of 95,3% of its trains running on time during 2010 and it achieved an "overall satisfaction" rating in the independent National Passenger Survey of 93%, again beating all other franchised train operators.

Bart Schmeink, Merseyrail's Managing Director said: "It feels a bit like winning the Premiership and the FA Cup in the same season. It's a great tribute to all Merseyrail staff who do a great job day in day out. We are still improving so I am confident we can achieve the same feat again this year by running even more trains on time and making even more passengers happy in 2011".

Ends -
For further information, please contact Serco: Paul Shaw T: +44 (0) 7738 893847

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Last Updated: 07 Feb 2011