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Serco re-selected for environmental services contract in Canterbury

Date: 01 Nov 2012

Serco Group plc (Serco) is pleased to announce that it has been re-selected to provide waste, recycling and street cleansing services on behalf of Canterbury City Council following a competitive tendering process. Serco has been Canterbury's environmental services partner for over 15 years. The contract, which starts in April 2013, will see Serco continuing to deliver these services for up to a further eight years, under a contract valued up to £40m.

Following the comprehensive competitive tender process, Serco's proposal was judged the best against the council's tender evaluation criteria of a price/quality ratio of 60/40 per cent. Under the contract, Serco will work with the council and the local community to develop, improve and transform the quality of the local environment, as well as delivering an increase in recycling rates.

Richard Williams, Managing Director of Serco's Local Direct and Transport business, Serco said, "We are delighted that we have been successful and that we will again partner Canterbury City Council to deliver environmental services.  We can build on our deep understanding of the district and the requirements of the local population to reflect their service needs. This means we will deliver what is needed, when it is needed and where it is needed and we will reduce the use of unnecessary resources and therefore, costs."

Serco's partnership with Canterbury City Council, which began in the 1990s, will see the relationship traverse four decades. With the knowledge gained over that period in addition to providing an efficient service, Serco will be developing a number of new initiatives such as a 'clever street cleaning' approach to provide appropriate resources and services where they are needed to tackle issues that matter most to local people such as on street dog fouling.

Another new initiative to be launched in 2013 includes an environmentally friendly 'minimum miles' refuse and recycling scheme that will make use of multi compartment vehicles to minimise collection day changes to the local community, whilst delivering 10% less vehicle miles and carbon emissions.

The council's head of neighbourhood services, Larissa Laing, said, "This is one of our most high profile contracts providing essential services to our residents. The tender process has allowed us to create a high quality service while achieving excellent value for money for taxpayers.

'We now have a lot of work to do on getting the new waste collection system ready. There are plenty of benefits to residents, such as doorstep collection of glass and weekly collections of food waste, and we will be working hard in the coming months to make sure it's a success."


For further information please contact:

Julie Robertson, Media Relations Manager

Julie.robertson@serco.com or T: 07718 193 009

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Last Updated: 29 May 2015