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Serco begins operating the new Dubai Metro

Date: 09 Sep 2009

Serco Group plc (Serco), the international service company, is pleased to announce it has begun operation of the Dubai Metro service following the official opening and inauguration, today, by HH Sheikh Mohammed bin Rashid Al Maktoum, ruler of Dubai. The launch of the Dubai Metro marks an historic day in the region for one of the world's most technologically advanced Metro systems.

Initially the service, which has opened on time, will serve 10 key stations on the Red Line - including Terminal 3 (Dubai International Airport), the Financial Centre and the Mall of the Emirates. The remaining stations on the Red Line will be opened in phases over the next few months and will be completed in early 2010.

The Serco team in Dubai has been working for two years as part of the build up to the inauguration and during that time has delivered an in-depth programme of over 50,000 training days to equip some 3,000 employees with the safety and technical skills needed to deliver a world class and safe railway.
Serco's innovative approach to training is creating a fast moving, dynamic culture where people from many regions with a wide experience have created a workforce with unique and exciting capabilities for Dubai. Serco will run the Operations Control Centre, provide train attendants and all the staff at the stations as well as operating and maintaining the Metro infrastructure and rolling stock.

The Dubai Metro is the first of its kind in the Middle East region. It features a fully automatic driverless train with on board information, air conditioning with a maximum running speed of 90km an hour and be run to the highest global safety standards.

The Red Line, launched today, has 29 stations is 52 km long and will run from Rashidiya to Jebel Ali whilst the Green Line, which will launch in June 2010, is 22 km long and will run from Eitisalat to AlKour with 18 stations. The system will be operating initially with ten stations on the Red Line with a capacity of 3,500 passengers every hour. When fully operational the Metro will carry over 1.2million passengers on an average day.

HE Mattar Al Tayer, Chairman of the Board and Executive Director of the Roads & Transport Authority (RTA) said," The launch of the Dubai Metro brings to fruition the key element of HH Sheikh Mohammed bin Rashid Al Maktoum's vision for developing Dubai's transport infrastructure and has been completed in record breaking time."

Nick Brown, Chief Executive of Serco Integrated Transport & Middle East, said: "Serco as one of the world's leading operators of driverless metros is proud to be working in partnership with the RTA to deliver a safe and secure system. It will be one of the most advanced urban rail systems in the world and the cornerstone of the RTA's vision for an integrated public transport system for Dubai."

Serco already has considerable experience operating driverless Metro systems and has successfully operated, since 1997, the award winning Docklands Light Railway in London as well operating the driverless Copenhagen Metro.

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Last Updated: 09 Sep 2009