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Serco-NedRailways sets new record for punctuality

Date: 02 Dec 2009

Serco-NedRailways' train operating company, Merseyrail, has set a new record for punctuality in the rail industry with the percentage of its trains running to time over the past 12 months reaching 96%.

On Saturday 14 November, Merseyrail received confirmation that 96% of its trains have been on time for a full year.  This is the first time that any UK train operating company has broken the 96% barrier for any 12-month period.

This record breaking achievement follows on from Merseyrail's award in September when it won the prestigious 'Putting Passengers First' National Rail award, on a day that every single one of its 780 daily trains ran on time.

Bart Schmeink, Managing Director, Merseyrail said:
"This is a major milestone for the rail industry and is a great achievement for the whole team at Merseyrail.  To achieve this level of punctuality during a time of year when running to time is extra difficult because of the weather and the autumn leaves falling, it really is fantastic."

For further information please contact Serco:
Brian Bennett on 07718 193934

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Last Updated: 02 Dec 2009