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Serco signs new contract to manage immigration residential housing and transit accommodation

Date: 11 Dec 2009

Serco Australia today announces that it has signed a new contract with the Department of Immigration and Citizenship to manage the operation of immigration residential housing and immigration transit accommodation.

The five year contract is estimated to be valued at AUS$45 million and will commence delivery of services on 31 January 2010.

Serco Australia Chief Executive Officer, David Campbell said, "We are delighted with the department's decision and excited by the opportunity to manage immigration residential housing and immigration transit accommodation in alignment with the government's new directions in detention.

"Serco will focus on the dignity, respect and well-being of people in our care. We are committed to engaging with and supporting people in immigration detention through our values and the recruitment of employees with social care skills.

"Our operational experience, combined with a proven management system, ensures the highest standards of performance and accountability are met."

Immigration residential housing is independent, secure, family-style housing in a community setting. Serco will take an interactive approach with clients and will facilitate and supervise excursions, community interaction, activities and healthcare visits.

Immigration transit accommodation is secure, short- term accommodation. Again, Serco will take an interactive and humane approach with clients. Serco will enable the clients to maintain links with their home countries and provide food, clothing, recreation, and access to religious services.

Serco will be responsible for managing the domestic environment, including security and maintenance at both immigration residential housing and immigration transit accommodation.

This latest contract aligns with the range of other immigration services Serco is already providing on behalf of the department. Serco assumed responsibility for the care of people in immigration detention at Christmas Island, Perth, Melbourne, Sydney and Darwin, following the successful handover of immigration detention centres between 30 September and 11 November 2009.

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Last Updated: 11 Dec 2009