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Serco becomes single bidder for NHS support services

Date: 21 Dec 2011

Serco Group plc (Serco), the international service company, announces today that it has been chosen as the remaining single bidder to operate the Anglia Support Partnership (ASP). Subject to approval of final proposals leading to an award of the contracts to Serco, ASP would become Serco's first shared services proposition in the emerging market for middle and back office support to the UK health sector.

Cambridgeshire and Peterborough NHS Foundation Trust, together with a further five partnering NHS organisations, currently operate ASP. There are around 65 contracts for the provision of support services to the Trust and partners, as well as to around 50 other public and private organisations. The annual turnover achieved by ASP in 2010 under the contracts was approximately £34m.

The support services provided currently include: operational and specialist IT; finance operations; employment services; contracts management; procurement; primary care support services; occupational health; risk management; catering; and estates and property. New four-year framework agreements would permit the call-off of additional services including: commissioning advice and related support services; cost reduction, efficiency advice and consultancy services; and patient administration. The framework would enable all NHS organisations in the new Midlands and East Strategic Health Authority to access services equivalent to around 25% of total NHS spend.

ASP currently employs around 620 members of staff who would transfer to Serco. Service transfer would be expected to take place in April 2012.

Christopher Hyman, Chief Executive of Serco Group, said: "We are delighted to have been chosen as the remaining single bidder to take over ASP's services. This would add a further strategic partnership to our growing health support services and BPO operations. We will be seeking to radically improve service quality as well as providing guaranteed cost savings to the members of the Anglia Support Partnership. Via the framework agreements, these middle and back office services can also be accessed by a wide number oforganisations, further leveraging the growth potential. This bid has been an opportunity to use the Group's combined capabilities and I am proud of the breadth of our integrated offering, our ability to transform publicservices, and the opportunity to invest to create a leading health operating platform."


For further information please contact Serco:
Stuart Ford, Head of Investor Relations T +44 (0) 208 334 4122
Dominic Cheetham, Director of Corporate Communications T +44 (0) 208 334 4334
Marcus De Ville, Head of Media Relations T +44 (0) 208 334 4334

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Last Updated: 29 May 2015