Get to Know Us
Serco Canada is part of Serco North America, a division of Serco Group plc, one of the world’s leading service companies. In Canada, Serco serves federal, provincial/territorial and municipal governments, along with commercial clients. We help Canada meet its objectives with national security and defence and deliver services more efficiently.
Serco Canada is divided into two distinct business lines – Serco Canada Marine and Serco Services:
- Serco Canada Marine: The marine division has a presence throughout Canada and is a leading warship, submarine and commercial ship designer. Serco Canada Marine is a leader in naval architecture, specifically engineering for the design, construction and maintenance of surface ships and submarines. We are uniquely positioned to support the National Shipbuilding Strategy (NSS) with expertise spanning naval, coast guard, research and civilian ships
- Canada Services: On the services side, Serco delivers digital transformation in case management in support of federal and provincial government customers. We design and support high profile, transformative programs that handle millions of records, shorten cycle times, reduce errors and dramatically improve citizen satisfaction. Serco also provides base services to 5 Wing Goose Bay and 15 Wing Moose Jaw. These services include logistics support, snow removal, facilities management, food service, emergency services, utilities management, air traffic control services and water treatment.
Globally, Serco Group brings deep domain expertise and proven processes informed by over 50 years of experience. Today, Serco employs more than 50,000 people in 35 countries across the world, including 1,245 staff members in Canada. Our cross sector and international experience means we can transfer emerging best practice, share new service innovations and improve the performance of the public services we manage and provide.
At Serco, we design, integrate and deliver solutions that transform how clients achieve their mission and improve government efficiencies. We help tackle the big, complex problems of our interconnected world in the areas of defense, security citizen services, transportation and space.
Serco has the expertise to take service delivery to the next level of performance. We know how to make services run smoother, smarter and more efficiently. We pull together the right people, processes and expertise to take service from “good enough” to great. We transform the experience of the end customers in a positive and sustainable way.