Integrated Logistics Support

Serco’s Integrated Logistics Support (ILS) services help our customers increase system availability and reduce costs. We treat ILS as a discipline and believe that a fully integrated ILS program is key to a program’s success. Our comprehensive suite of ILS support services achieve benefits through the rationalization of spares holdings, preventive maintenance activities, user adapted technical documentation and improved, focused training.

To operate effectively and efficiently, equipment must be reliable, easily to maintain and safe. Serco’s end to end ILS support and engineering experience in Reliability, Maintainability and Safety (RMS) is a cost-effective way of meeting these goals. From the earliest design activities, our teams factor customer requirements into the process – ensuring equipment is designed, developed and delivered with the end in mind. This approach provides a comprehensive logistics package that takes your organization’s specific requirements and priorities into account.

Our teams of professional ILS practitioners have deep experience in the marine and aerospace industries. Serco’s combination of people and logistics support analysis software provide customers with a formal solution to the most challenging maintenance and support problems. Our experienced staff has the level of exertise and skill required to complete Logistics Support Analysis (LSA), Failure Mode Effects Analysis (FMEA) and Spares Analysis. We develop the Maintenance and Training Plans needed to support teams and equipment throughout a long equipment life-cycle.  

With increasing costs across industry, training tasks need to be carried out efficiently. Serco’s computer-based documentation, and training and simulation tools are designed to streamline training time. This helps operators avoid delays in deployment and supports execution of their work or mission as quickly as possible.

Serco provides a comprehensie range of ILS services including:

  • Logistics Support Analysis (LSA)
  • ILS Planning and Management
  • Maintenance Planning
  • Provisioning/Sparing Analysis
  • Level of Repair Analysis (LORA)
  • Life-Cycle Logistics Support
  • Human Resources/Personnel
  • Supply Support
  • Support and Test Equipment (S&TE)
  • Technical Documentation
  • Training
  • Packaging, Handling, Storage and Transportation (PHS&T)
  • Facility Requirements
  • Obsolescence Management