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Serco Careers - North America

In North America, Serco employs more than 8,000 people across 100 sites in the U.S. and Canada and in 14 countries including Germany, Italy, Kuwait, and Japan. Here we operate in the sectors of Defense, Citizen Services and Transportation.

A world of experience

At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team.

We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Serco is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Serco Inc ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.  If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Serco HR Service Desk at 866-628-6458 or 703-263-6006. You may also e-mail us at hr-servicedesk@serco-na.com.

To comply with federal law, Serco participates in E-Verify, an electronic program through which employers confirm the employment eligibility of their employees after hire.

Search, Apply and Register

In addition to the job databases featured on the right side of the page, Serco is also looking for skilled people to join us to support select programs and customers.  Explore those opportunities below:

Benefits of Choosing Serco

At Serco, we have earned the trust and respect of government customers for one simple reason — we have great people. We bring passion, pride and experience together. Recognizing our high-quality workforce, we are committed to providing for our employees and their families. We offer a comprehensive program of benefits, many of which are offered at minimal or no cost to employees. Because our programs are flexible, it is up to you what type and level of coverage best suits your lifestyle and financial needs. In addition to our competitive salaries, Serco offers a wide range of benefits to all full-time employees that may include:

Benefits

Serco recognizes that employee benefit programs are an important part of the total compensation package. We are committed to providing you with options to protect you and your family and provide opportunities to build security for the future. An overview of the benefits package will be provided at the interview, and the benefits that may be available to you are subject to change without notice and are governed by specific policies. Employees that are eligible can select from varying levels of coverage, and we are proud to offer these benefits at very competitive rates:

  • Medical and prescription drug coverage
  • Dental coverage
  • Vision plan
  • Group legal assistance
  • Pet discount programs
  • Health care flexible spending account
  • Auto & Home owners insurance

Training and Development Programs

Serco is committed to the continued personal and professional development of our employees as a strategic investment. We recognize our success comes down to our people. Our training and development programs offered though our 24/7 online Serco Business Academy focus on essential leadership, technical, and business skills necessary to support our customers and their mission and align those skills with the career development objectives of our employees. Many industry certifications are also offered and available for employees.

Work-Life Balance

We encourage a healthy work-life balance by providing employees with the benefits and tools for personal success. To help you manage the demands of personal and professional life we offer the following benefits:

  • Paid holidays
  • Paid vacation and sick time
  • Employee Assistance Program
  • Domestic partner benefits
  • Dependent day-care flexible spending accounts

Income Protection

Serco provides a fundamental level of financial protection for our employees in the case of an unforeseen event. Serco pays the full cost of short-term disability, long-term disability, life insurance, and accidental death and dismemberment insurance. Employees have the option to increase the level of protection depending on their needs. We also offer long-term insurance to protect you and your loved ones from accident or illness that is unexpected.

Future Financial Security

Serco offers employees the opportunity to invest in their future through a competitive company match in a 401(k) plan as an easy and tax-free way to save for retirement.

Career Growth & Progression

Serco’s Career Progression model defines the skills, competencies and success factors necessary to be considered for a management role – from Manager to Vice President. This allows Serco to have a well qualified, well trained and available cadre of leaders for current and future business needs and enhances our ability to develop talent internally.

The Serco Difference

Employee Awards and Recognition

We value our employees and understand they want to be appreciated for their contributions. We take every opportunity to recognize and celebrate when our people go the extra mile and exceed expectations. Our multi-tiered reward and recognition corporate program provides several options for managers and fellow employees to be recognized for their outstanding contributions to our clients, to Serco and to our communities.

Diversity

Diversity is not a program but rather an essential ingredient necessary to achieving our business goals. Our people have a variety of backgrounds and diverse perspectives. This allows for a professional environment that inspires innovation. Serco is an Equal Opportunity/Affirmative Action employer. The company is committed to ensuring equal employment opportunity and a work environment without discrimination or harassment on the basis of age, disability, national origin, race, religion, gender, or other status protected by applicable law. We consider discrimination and harassment on such bases to be a serious offense because it undermines our deep commitment to a reward system based on merit and job performance.

Entrepreneurship

Many employees who join Serco soon learn one thing that differentiates us from other government contractors – our entrepreneurial culture. This is part of our culture and guides our interaction with our employees as we seek their contribution. We are passionate about building innovative and successful solutions. This means we succeed by encouraging and generating new ideas. We trust our people to deliver. We embrace change and taking measured risks and encourage creative thinking.

Culture

We are Passionate about the Services we Deliver

At Serco, Bringing Service to Life is more than a tagline. It’s the way we get things done, the way we talk with each other, the way we interact and respect each other, and the way we not only see, but truly believe in and exercise, the upstanding ethics and morals of our company.

Serco's colleagues share an ethos of ethical service, a passion for innovation, and a commitment to results. We are passionate about building innovative and successful Serco businesses. We succeed by encouraging and generating new ideas. We trust our people to deliver.

We take the best service ideas, wherever they are from, and apply them wherever they are needed. Over the past 50 years, Serco has pioneered new approaches to delivering vital services. We draw upon the best ideas, people, processes, tools, and insights from across the globe to achieve our customers' goals.

Our most powerful tool in improving performance is to instill a more stimulating culture where people feel they can personally make a difference. We have honed this philosophy into four Values that create a culture of excellence.

Building our community

Visit the Serco LinkedIn Company Page to find out more about Serco, our successes, local and international issues, and information on Careers with Serco.

The page has more than 160,000 followers and more joining every day.