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Welcome to Serco Inc. Please review the region selection dropdown just below to get the most relevant content to your region.

About us

A place you can count on

At Serco, we are proud to serve every branch of the US Military, federal, state, and local governments, Canadian and provincial governments, as well as commercial customers. So, while your place may look a little different depending on your role, we know you will find yours here. Serco is a place you can count on and where you can make an impact because every contribution matters.

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employees
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sites across the US and Canada
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unique roles within our team

A culture of people first

Our experiences bring us together. At Serco, our culture is to put our people first and celebrate accomplishments and contributions. We approach our work with Trust, Care, Innovation, and Pride and our employees exhibit these core values to make an impact each day. We strive to continually recognize and reward our people for their exceptional contributions and the unique perspective each employee brings to the organization.

What gets rewarded gets repeated. Recognizing and rewarding our people is how we celebrate achievements and reinforce the type of exceptional behaviors that set Serco apart. We host Pulse Awards and our annual company-wide award ceremony, pictured below.

 

We’ve been recognized for the work we have put in to ensure this is a place you can count on. Below are a few examples. To view the full list of organizational awards and recognition, click here.

Forbes 2024 America's Best Large Employers square red and black logo

Forbes America's Best Large Employers

Surveying over 170,000 Americans working for businesses with at least 1,000 employees.  Participants were asked to rate their willingness to recommend their own employers to friends and family, and to nominate organizations other than their own.

Defense News Top 100 Defense Company circular black and gold logo

Defense News Top 100

Annual ranking of the largest global defense companies shaping militaries around the world. 

Atlantic Canada's Top Employers 2024 logo of a seagull flying over the sea

Atlantic Canada's Top Employers

Recognizing the employers in Canada's four Atlantic provinces that lead their industries in offering exceptional places to work.

Benefits you can depend on

Serco is a place you can count on with a variety of benefit options that demonstrate our commitment to your health and wellbeing. We are dedicated to providing a workplace culture that embodies a holistic approach to wellbeing and a suite of benefits that enable you to achieve your physical, emotional, financial, social, community, and career goals. Designed to support your individual needs, our comprehensive benefit and wellbeing offerings give you the freedom and flexibility to choose the benefit options that are right for you and your family. 

As a part of our team, you will have company sponsored coverage that includes life insurance and disability coverage, full access to our employee assistance program, as well as paid flexible holidays, vacation, and sick days based on eligibility.

 

Medical benefits

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed- amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.

Medical plan options

Cigna covers 100% of preventative care and prescription medication for the majority of US-based employees. Medavie Blue Cross provides coverage for employees based in Canada.

Dental and vision plan options

Administered by United Concordia and Vision Service Plan (VSP), both of which allow you to choose either in-network or out-of-network providers for US-based employees. Medavie Blue Cross provides Dental and Vision reimbursement coverage for employees in Canada.  

Health savings accounts or health reimbursement accounts

Available to US employees, includes annual company contributions up to a specific amount. 

Flexible spending accounts

Available to US employees, set aside funds on a pre-tax basis to use during the year for eligible out-of-pocket medical or dependent care expenses.

Lifestyle benefits

401(k) company matching & pension plans

Serco offers 401(k) company matching to US eligible employees. Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) is offered to eligible Canadian employees. 

Supplemental life insurance options

Basic life insurance paid for by Serco at no cost to you with the option to purchase additional Supplemental Life insurance for you and your family at a group rate.

Supplemental US Insurance

US employees have access to several supplemental insurance options, including Pet Insurance, Hospital Indemnity Coverage, Accident Coverage, and Legal and Identity protections programs. 

Critical illness insurance

Insurance when a covered person or eligible dependent is diagnosed with a covered condition, such as heart attack, stroke, or cancer.

Purchased paid time off

In addition to sick and vacation time, US-based employees have the option to purchase additional paid time off during Open Enrollment.

Wellbeing programs and Employee Assistance Program (EAP)

Programs designed to support emotional, financial, social, physical, career, and community goals as well as confidential support, resources, and services for your physical, emotional, financial, and social wellbeing, any time, 24/7. 

Employee perks

Tuition reimbursement and professional development programs

Tuition assistance up to $5,250 per calendar year as well as higher education discount programs to help you enhance your knowledge and skills.

Flexible working programs

Telework, flexible work schedules and holidays, and 9/80 schedule options.

Employee discount program

Discounts on products and services, including movie tickets, gym memberships, wireless service, and more.

Automobile buying program

An exclusive offer that allows you to purchase an automobile at a discounted price, often times below dealer invoice cost.

Back-up care and childcare support

Support for your family in the form of reliable childcare, extra academic support, and more.

Employee reward & recognition programs

Formal and informal recognition programs to honor one another for exceptional performance and to demonstrate our appreciation for our people.

Find out more about Life@Serco

Collaborate, grow, and embrace your purpose at Serco. Life at Serco is about thriving and making an impact together—explore what it's like.

Find out more

Wellbeing

Learn about our holistic commitment to your health and wellbeing.

Learning and development

Explore how our supportive programs and learning opportunities cultivate fulfilling careers at Serco.

Diversity, equity and inclusion

Creating a place for everyone starts with embraceing different thoughts, perspectives, and backgrounds.

Serco is committed to creating an environment that celebrates diversity of thought, perspectives, and backgrounds – one that fosters equity, respect and opportunity for all of our employees

Colleen Reynolds
Director of Employee Experience and D&I

Serco is a place for you

While everyone’s place may look a little different, you will find yours at Serco.

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