A place you can count on
At Serco, we are proud to serve every branch of the US Military, federal, state, and local governments, Canadian and provincial governments, as well as commercial customers. So, while your place may look a little different depending on your role, we know you will find yours here. Serco is a place you can count on and where you can make an impact because every contribution matters.
A culture of people first
Our experiences bring us together. At Serco, our culture is to put our people first and celebrate accomplishments and contributions. We approach our work with Trust, Care, Innovation and Pride and our employees exhibit these core values to make an impact each day. We strive to continually recognize and reward our people for their exceptional contributions and the unique perspective each employee brings to the organization.
What gets rewarded gets repeated. Recognizing and rewarding our people is how we celebrate achievements and reinforce the type of exceptional behaviors that set Serco apart. We host Impact Awards and our annual company-wide award ceremony, pictured below.
We’ve been recognized for the work we have put in to ensure this is a place you can count on. Below are a few examples. To view the full list of organizational awards and recognition, click here.
Forbes America's Best Large Employers
Surveying over 170,000 Americans working for businesses with at least 1,000 employees. Participants were asked to rate their willingness to recommend their own employers to friends and family, and to nominate organizations other than their own.
Defense News Top 100
Annual ranking of the largest global defense companies shaping militaries around the world.
Atlantic Canada's Top Employers
Recognizing the employers in Canada's four Atlantic provinces that lead their industries in offering exceptional places to work.
Benefits you can depend on
Serco is a place you can count on with a variety of benefit options that demonstrate our commitment to your health and wellbeing. We are dedicated to providing a workplace culture that embodies a holistic approach to wellbeing and a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals. Designed to support your individual needs, our comprehensive benefit and wellbeing offerings give you the freedom and flexibility to choose the benefit options that are right for you and your family.
As a part of our team, you will have company sponsored coverage that includes life insurance and disability coverage, full access to our employee assistance program, as well as paid flexible holidays, vacation and sick days based on eligibility.
Medical benefits
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed-amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators and application developers to access and analyze data more easily.
Medical plan options
Cigna covers 100% of preventative care and prescription medication for the majority of US-based employees. Medavie Blue Cross provides coverage for employees based in Canada.
Dental and vision plan options
Administered by United Concordia and Vision Service Plan (VSP), both of which allow you to choose either in-network or out-of-network providers for US-based employees. Medavie Blue Cross provides Dental and Vision reimbursement coverage for employees in Canada.
Health savings accounts or health reimbursement accounts
Available to US employees, includes annual company contributions up to a specific amount.
Flexible spending accounts
Available to US employees, set aside funds on a pre-tax basis to use during the year for eligible out-of-pocket medical or dependent care expenses.
Lifestyle benefits
401(k) company matching & pension plans
Serco offers 401(k) company matching to US eligible employees. Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) is offered to eligible Canadian employees.
Supplemental life insurance options
Basic life insurance paid for by Serco at no cost to you with the option to purchase additional Supplemental Life insurance for you and your family at a group rate.
Supplemental US Insurance
US employees have access to several supplemental insurance options, including Pet Insurance, Hospital Indemnity Coverage, Accident Coverage and Legal and Identity protections programs.
Critical illness insurance
Insurance when a covered person or eligible dependent is diagnosed with a covered condition, such as heart attack, stroke or cancer.
Purchased paid time off
In addition to sick and vacation time, US-based employees have the option to purchase additional paid time off during Open Enrollment.
Wellbeing programs and Employee Assistance Program (EAP)
Programs designed to support emotional, financial, social, physical, career, and community goals as well as confidential support, resources, and services for your physical, emotional, financial and social wellbeing, any time, 24/7.
Employee perks
Tuition reimbursement and professional development programs
Tuition assistance up to $5,250 per calendar year as well as higher education discount programs to help you enhance your knowledge and skills.
Flexible working programs
Telework, flexible work schedules and holidays, and 9/80 schedule options.
Employee discount program
Discounts on products and services, including movie tickets, gym memberships, wireless service and more.
Automobile buying program
An exclusive offer that allows you to purchase an automobile at a discounted price, often times below dealer invoice cost.
Back-up care and childcare support
Support for your family in the form of reliable childcare, extra academic support and more.
Employee reward & recognition programs
Formal and informal recognition programs to honor one another for exceptional performance and to demonstrate our appreciation for our people.
Find out more about Life@Serco
Collaborate, grow and embrace your purpose at Serco. Life at Serco is about thriving and making an impact together—explore what it's like.
Wellbeing
Learn about our holistic commitment to your health and wellbeing.
Learning and development
Explore how our supportive programs and learning opportunities cultivate fulfilling careers at Serco.
Diversity, equity and inclusion
Creating a place for everyone starts with embraceing different thoughts, perspectives and backgrounds.
Serco is a place for you
While everyone’s place may look a little different, you will find yours at Serco.
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