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FEMA Public Assistance Program

Serco provides the people and resources needed to support the FEMA Public Assistance Program during major disasters and emergencies.

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The Federal Emergency Management Agency’s (FEMA) mission is to support citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, respond to, recover from, and implement prevention and mitigation of potential known hazards. Within FEMA, the Recovery Directorate's Public Assistance Division has the specific mission of providing applicant assistance to State, Tribal and local Government so communities can quickly respond to and recover from declared emergencies and disasters declared by the President of the United States. FEMA also provides supplemental Federal disaster grant assistance for debris removal, emergency protective measures, and the repair, replacement, and restoration of disaster-damaged, publicly owned facilities and the facilities of certain Public Non-Profit (PNP) organizations as authorized under the Robert T. Stafford Disaster Relief and Emergency Assistance Act.

Under the Public Assistance Technical Assistance Contract (PA TAC V), Serco provides the people and resources to support during major disasters and emergencies. Serco hires and deploys personnel to provide advisory and assistance services, technical assessments, cost analysis, as well as project management support to ensure accurate, efficient, and consistent recovery operations. These services are typically only needed for short periods of time after major disasters and emergencies to implement the Public Assistance Program.

Where we operate:

Serco provides non-professional and professional services in an Advisory and Assistance Services (A&AS) capacity to support requirements across the 17 central states within FEMA's Zone 2 (Regions 5, 6, 8). Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin, and Wyoming.

Serco has hundreds of job opportunities available in Zone 2, one of the most active zones in the country, to support FEMA Public Assistance recovery initiatives.

Roles that make up our team:

  • Accountants
  • Appraisers (Commercial experience)
  • Archaeologists
  • Architects
  • Architectural Historian
  • Biologists
  • Commercial Property Insurance Specialists
  • Construction Inspectors
  • CPA’s
  • Database Developers
  • Ecologists
  • Engineers- Civil, Coastal, Electrical, Mechanical, Sanitary, Soil/Geotechnical or Structural
  • Environmental Planners
  • Estimators
  • Financial Analysts
  • Floodplain Managers-Certified
  • General Planners
  • Geologists
  • Graphic Artists
  • Health Scientists
  • Historic Architects
  • Horticulturalists
  • Hydrologists
  • Industrial Hygienists
  • Managers- (Project or Construction)
  • Technical Writers
  • Water Quality Specialists
  • Wetlands Specialists


  • Strong Microsoft Office Skills, excellent written skills, and excellent oral communication skills
  • Experience and comfortability using a Smart Phone
  • The ability to deploy to any location in zone 2 with a 24–48-hour notice
  • The ability to go on 6–12-month deployments at a minimum
  • Sound technical knowledge base of discipline’s standard concepts, principles, and techniques
  • The ability to work independently, in a team environment, and under stressful conditions with tight deadlines

Additional desired experience and skills:

  • Knowledge of the FEMA Public Assistance Program/Policy
  • Trained in the Public Assistance delivery model preferred
  • Active FEMA badge

Requirements to join the team:

  • These positions are contingent upon your ability to obtain/maintain/transfer a DHS Clearance
  • These positions are contingent upon customer requirements and/or their approval
  • US Citizenship
  • Ability to pass a pre-employment background check and drug screen
  • Proof of identity and eligibility to work in the United States

In support of FEMA’s mission, Serco provides quick and efficient support by helping those effected by man-made and natural disasters. If you are interested in supporting and working with our FEMA efforts, then submit your application now for immediate consideration.