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Jobs Supporting the FAA

Serco is one of the largest non-government Air Navigation Service Provider (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Our customers partner with us for a couple different reasons. We have been providing air traffic control services globally to private, public, and military customers since 1947, and within the United States since 1968. We deliver a range of critical air navigation services and build domestic ATC capacity to support air traffic growth in partnership with our aviation customers. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Centers. No wonder we are one of the largest employers of Air Traffic Controllers in the world!

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Our air traffic expertise is extensive and includes ATC, air traffic engineering, safety, training and simulation, strategic planning and program management, meteorological services, IT services and aeronautical information management, and communication, navigation, surveillance/air traffic management. Our services promote the development of aviation and provides safe, efficient and courteous service to our customers and users nationwide.

Where We Operate:

Serco’s US towers are in Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming.  We operate 60 towers for the FAA’s Contract Tower (FCT) Program where we have been operating on contracts since 1994, the Remote Air Traffic Control Tower in Fort Collins, Colorado, and the Ramp Control Tower at the San Diego International Airport. Serco-developed programs and processes are closely aligned with FAA safety, efficiency, and training goals. Annually, we are responsible for over four million aircraft operations transporting more than 10 million passengers.  Our team is responsible for the safe, orderly, and expeditious movement of air traffic through the nation’s airspace.

What We Offer:

  • Industry leading customer service standards
  • Competitive rate of pay
  • Paid vacation leave
  • Immersive training programs
  • Opportunities for career growth and progression
  • Highly collaborative team environment
  • Comprehensive benefits packages

Who Are We Looking For?:

We employ Air Traffic Control Specialists (ATCS), Air Traffic Managers (ATM), and Program Management personnel in Operations, Quality and Safety, Training, and other specialties. All of these positions play a vital role in controlling air traffic in accordance with established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. Our team has passion for sustaining a clear airspace for travel. We help people get to where they are going safely.

As a member of the Air Traffic Control team, you can expect to:

  • Answer radio calls from arriving/departing aircraft
  • Issue landing/takeoff instructions
  • Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity
  • Issue air traffic clearances
  • Provide advice based on observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources
  • Take and disseminate weather observations at Limited Aviation Weather Reporting Station (LAWRS) facilities
  • Transfer and receive control of aircraft
  • Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.
  • Alert emergency crews and personnel when aircraft are having flight difficulties
  • Coordinate with and issue instructions to airport vehicles/personnel
  • Maintain and disseminate records of daily operations

Requirements to join the team:

  • US Citizenship
  • An FAA Class II Medical Certificate
  • A Control Tower Operator (CTO) rating or a Credential with a Tower Rating with at least 6 months experience
  • Eligibility to work for Serco under Federal Immigration Laws
  • Verification of education and employment references from previous employers including the release of drug and alcohol records
  • Passing a pre-employment drug screen
  • Receiving an FAA Security clearance (interim and final suitability)
  • Proof of identity and eligibility to work in the United States.

Here at Serco, professional development is a top priority. We help our team develop their skills and grow in their careers. If you are an experienced Air Traffic Controller with a prior tower certification and an aptitude for continual learning, we encourage you to check out our job postings.