Career Opportunities to Support Critical Humanitarian EffortsApply Here to join the Case Management Services team
Serco’s Role Supporting ORR’s Case Management Services
The U.S. Health and Human Services Administration for Children and Families oversees care for unaccompanied children who have entered our U.S. borders. The Office of Refugee Resettlement (ORR) has the responsibility to care for these children who have crossed the U.S. border through a network of state licensed care providers.
Serco is supporting ORR to deliver Case Management services to help the reunification of children with their families or legal guardians. Serco’s role on this program does not include the management of the United States influx facilities or the care of the minors.
Career Opportunities in Case Management Services
Serco has a strong service ethos and is dedicated to helping the government improve the quality of services to our citizens. We are looking for people who share our desire to make a difference and join our team of case management professionals to support this important mission, which includes the following responsibilities:
- Meeting with each child to assess the suitability of potential sponsors whether they be family members or legal guardians.
- Developing and managing a case for each child and through person-to-person consultations, validate identities, family relationships, freedom from exploitation and abuse, and criminal-free history.
- Submitting completed cases as Transfer and Release Package to ORR so the U.S. Health and Human Services Administration can make the decision to coordinate their departure from the influx facility.
We are seeking to provide a rewarding opportunity to bilingual (Spanish and English) candidates who have a deep understanding and ability to work well with people in the pursuit of reunification.
Here are the positions and locations in which we are looking to hire professionals to begin making a positive difference:
Types of Positions Available
If you are interested in joining a team defined by helping those whose lives are disrupted by family separation in an unfamiliar environment, check out the full list of job opportunities here. We look forward to having you join our dedicated team of caring and talented professionals!