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Serco Alliant Contract No: GS00Q09BGD0049
Period of Performance: May 1, 2009 - April 30, 2019

Serco and GSA – Partnership for Alliant Success

Serco North America is a leading provider of professional, technical, and management services focused on the federal government. We advise, design, integrate, and deliver solutions that transform how clients achieve their mission. With an emphasis on delivering technology to drive operational efficiency and mission performance – not just technology for the sake of technology – we have earned the reputation of a company to turn to when results are on the line.

Through Alliant, Serco offers proven expertise in high-quality IT solutions, in-depth knowledge of our customers and their missions, and strong leadership and management disciplines specifically focused on the Alliant program.

Serco has a long history working in partnership with GSA and we look forward to making Alliant a key component of our IT contract portfolio throughout the next 10 years.

Alliant Overview

Alliant Overview

Alliant, the U. S. General Services Administration’s (GSA) newest and most comprehensive Government Wide Acquisition Contract (GWAC) contracting vehicle, provides the flexibility required to meet your government information technology (IT) requirements. It offers clients the most flexibility ever in providing government IT solutions world-wide.

Serco is committed to work in partnership with GSA to make Alliant the premier contracting vehicle for IT services across the Federal IT market.

Delivering Client Success

Serco is strategically and functionally aligned to offer the full range of integrated IT solutions. Our collaborative, mission focused approach of teaming with our clients enables a partnership that will serve both GSA and its customers.

Serco’s approach combines our agility and customer focus, with the reach back and resources of a global company. Our present and future success depends on proven ability to respond quickly and decisively to customer needs, based on an in-depth understanding of their objectives and constraints. We help customers identify what needs to be done, establish new approaches, and manage the process to deliver the desired outcomes. Serco is a trusted partner with a solid track record of providing assured service excellence.

Through Alliant, Serco offers:

Deliver of outcomes that matter by applying innovations and technology. Through our customer-first focus, we embrace our customers’ mission and have an unparalleled reputation for on time delivery on programs. Our employees, many with military or civilian agency backgrounds, understand the government’s challenges and possess the domain knowledge and expertise to deliver solutions that make a real impact.

Demonstrated experience delivering high-quality IT solutions in all Alliant component areas: application services, IT management services, infrastructure, and ancillary services. Our approach includes proven methodologies, tools, and capabilities that were developed in response to the rising complexity of government IT program.

Skilled resources and a global presence to execute any CONUS or OCONUS task under the contract. Serco is part of a global services company with over 50,000 employees around the world. Our global presence adds a depth of experience to advance our clients’ mission. Our established relationships with industry partners—both large and small—enables us to match the strongest subcontractor partners on individual task orders and address critical client requirements.

Dedicated program leadership and support through our Alliant Program Manager and program management office provides responsive, efficient support for your contracting needs and ensures that we meet our client commitments every time.

Focused marketing and business development resources to promote the features and benefits of the Alliant program, identify opportunities, and assist clients to effectively utilizing the contract to support their IT requirements.

A commitment to partner with the small business community to utilize their skills and expertise to address critical task order requirements and to meet Alliant’s 50% small business subcontracting goal. Serco has a record of success of subcontracting to small business partners and meeting or exceeding our small business subcontracting goals on our contracts.

Why Alliant?

Alliant is a comprehensive, flexible and innovative contract vehicle that provides a full range of integrated information technology solutions to Federal civilian agencies and the Department of Defense. The scope of the Alliant GWAC includes the ability to provide any and all components of an integrated information (IT) solution, any new technologies that may emerge during the lifecycle of the contract, and IT systems and services.

Features and Benefits

Comprehensive Scope of Work mapped to the Federal Enterprise Architecture (FEA) and the Department of Defense Enterprise Architecture (DODEA)

  • Information technology (IT) application services
  • IT management services Infrastructure
  • Ancillary services support

Flexibility in contract types

  • Firm Fixed Price (FFP, FPI, FPAF)
  • Cost Reimbursable (CPFF, CPIF, CPAF)
  • Time & Material / Labor Hour

Other Key Features and Benefits

  • Open to all Federal Agencies worldwide
  • Ten-year Multiple Award/Indefinite-Delivery, Indefinite-Quantity (MA / IDIQ) (five year base, one five year option)
  • $50 billion contract ceiling
  • No dollar value limit on task orders
  • Contract access fee capped based on value of task order
  • Accessible through GSA Managed Acquisition or Client Managed Acquisition as a Direct order
  • Choice of 78 labor categories
  • Reduced procurement lead times and administrative costs
  • Supports all facility clearance leve
  • Allows for access to small businesses on a task order basis
  • Ease of use and ready access to Serco’s robust service offerings

How to Use Alliant?

Serco Alliant Contract No: GS00Q09BGD0049
Period of Performance: May 1, 2009 - April 30, 2019

Alliant has two flexible, easy to use options for placing task orders:

Direct Order / Direct Bill

Customers with access to an internal agency contracting officer (CO) may use the Alliant Direct Order / Direct Bill feature that allows COs who have an Alliant delegation of authority to place orders directly using the GSA e-Buy system. GSA maintains a list of authorized COs who have an Alliant delegation of authority. Obtaining a delegation is a simple, one-time process working with GSA’s Alliant Program Office.

Assisted Acquisition Support

Customers can also utilize GSA’s Assisted Acquisition Services (AAS) to assist with all or part of the Alliant task order life-cycle including:

  • Developing an Alliant task order statement of work based on your IT requirements
  • Preparing a Federal Acquisition Regulation (FAR)-compliant acquisition strategy
  • Managing the full Request for Proposal and source-selection process using GSA’s electronic acquisition systems
  • Providing contract and technical project oversight services throughout the life of the task order, including financial management, billing, deliverable tracking, and task closeout.

Customers can work with either GSA’s regional distributed AAS staff or FEDSIM to obtain these acquisition support services. Contact your local GSA AAS staff to access these services.

Serco’s Alliant Management Team can also help you understand and navigation your options.

Ordering Guidelines and Templates

Additional guidance and resources coming soon.

Visit the GSA Alliant Program Site for additional information on how to use the Alliant contract vehicle

Alliant Capabilities

Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes. Through our wide range of capabilities we assist client with their need to respond to new mandates and expand the scope of their missions.

Robust Portfolio of Services and Solutions

National Security and Intelligence
IT & Professional Services
Human Capital Management
Engineering & Logistics

Rapid Response • Rapid Deployment • Outcomes that Matter

Serco’s approach combines our agility and customer focus, with the reach back and resources of global company. We are able to deliver reliable services and meaningful operational improvements while building a solid platform to advance long-term transformational goals.

Customer-First – We embrace the customer’s mission and have an unparalleled reputation for timely delivery on assignments.

Valued Customer Relationships – For more than 20 years, Serco North America has been entrusted to support the government’s most critical missions. Our consistently high marks in exceeding customers’ expectations is a key reason we regularly win new projects and scope expansions with existing customers.

Outcomes that Matter – Serco has a proven track record of solving real-world problems through the application of innovation and technology. Our employees, many with military or civilian agency backgrounds, understand the government’s challenges and possess the domain knowledge and expertise to deliver solutions.

Broad Federal Government Experience – Our service to the Department of Defense, federal civilian agencies and the intelligence community gives us a full view of emerging needs of the customer with the ability to apply best practices and relevant experiences.

Global Experience – Serco is part of a global services company with over 50,000 employees around the world. Serco’s global presence adds a depth of experience to advance clients’ missions.

Journey to Excellence – At Serco, we have a passion for excellence that drives our thinking and our actions. We are committed to excelling in understanding and anticipating the needs of our customers; excelling in providing consistently high levels of service; and excelling in creating a culture that enables our employees to perform at their best.

Earning Trust Through Results

We have demonstrated a proven track record of delivering outcomes that have earned the trust of our military, government and intelligence customers.

  • 24 countries rely on border security systems designed and installed by Serco
  • 2 million Soldiers and their family members assisted by Serco with personnel and career transition support
  • 62 million active records at several U.S. Department of Homeland Security facilities managed by Serco
  • 20 million immigrant Visa transactions processed by Serco each year
  • 58 airport control towers in eleven states managed by Serco across the U.S.

Basic Contracts

Serco Inc. Alliant Contract No: GS00Q09BGD0049
Period of Performance: May 1, 2009 - April 30, 2019
DUNS Number: 928859149
Cage Code: 022Q2

Basic Contract

Link to basic contract

Link to Alliant Modification PS01
Link to Alliant Modification PS02
Link to Alliant Modification PS03
Link to Alliant Modification PS04
Link to Alliant Modification PS05
Link to Alliant Modification PA06
Link to Alliant Modification PA07
Link to Alliant Modification PS08

Prompt Payment Terms

0%, Net 30 days

System for Award Management


GSA Alliant Web Site


More Info



Program Manager

Kyle Cormack
Director, IDIQ PMO and Partner Relations

Contract Manager

Pat Haar
Director, Contracts

GSA Alliant Website


Serco's Alliant Brochure

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