Reimagining Public Services
Serco is a public services expert that specializes in the delivery of essential public services with over 8,000 people working across North America in the areas of Defense, Citizen Services, Transportation and Health Services.
In North America Serco operates across four sectors
Defense
We focus on delivering comprehensive system and equipment lifecycle support services for critical military assets within ship modernization, shore and base modernization, information technology (IT) solutions, hardware integration, acquisition and program management, logistics, and personnel readiness.
Citizen Services
Through our case management and workforce development services, we have set the standard for large-scale, high-volume programs that deliver better government services to citizens.
Transport
Whether intelligent transport systems, aviation services, fleet management, heavy rail, light rail, fleet management or parking, we are committed to delivering the best performing transportation systems.
Health Services
Serco delivers health care services that support vital government programs and enhance the experience and outcomes of consumers. Our integrated approach combines policy expertise, business process excellence, and intelligent automation to help our clients deliver outstanding customer service to millions of citizens, while ensuring program integrity. We partner with Federal agencies and State governments to develop closely tailored solutions to advance initiatives that provide health care services to millions of Americans.