Solutions We Provide
- Advanced Technologies – We help DHS clients deploy technology to speed decision cycle times through space situational awareness, decision support systems, command/control/battle management, discrimination and tracking algorithms, and battlespace awareness systems.
- AI and Machine Learning – Serco has deep expertise in using AI and Machine Learning to enhance DHS situational awareness, synchronize human and machine responses, and guide and gather intelligence from autonomous vehicles. We have deployed AI and robotic process automation to increase the efficiency of programs serving millions of people, provide faster adjudication decisions, and detect and reduce fraud.
- Audio/Video Communications – We design, install, and maintain secure communications systems in command-and-control facilities, emergency operations centers, Joint Services Operations Centers, covert A/V sites, remote sites, and training facilities. The scope includes unified comms, information assurance, security and video surveillance, broadcast television and radio, and IT/network architecture and design.
- Disaster Mitigation – As part of assisting communities in rebuilding, we advise on how to prevent damage to critical infrastructure from future events.
- Disaster Recovery / Public Assistance – Serco provides comprehensive expertise to help communities recover from disasters and rebuild with resilience, including damage assessment, site inspection, program management, and environmental and historic preservation.
- Enterprise Cloud – We have the expertise to assist homeland security clients with developing the right strategy, partners, and implementation path to support mission goals and reduce risks of cloud migration.
- Media Design and Engineering – We provide a full scope of support, including media asset management, logistics management, acquisition support, programmatic and program assessment, and audio and video master programming, including Crestron, AMX, and Extron programming.
- Network Defense and Cyber – Serco has the expertise to help secure the data, networks, and critical infrastructure from various malicious actors, including state and non-state threats. Our approach harnesses the most advanced “zero-trust” architecture and the all-important human factor of cyber policies, training, and intrusion testing.
- Program Administration, Oversight, and Audits – Serco assists government clients to ensure taxpayer funding is provided to eligible recipients and eliminate waste and fraud.
- Program Management – We apply detailed knowledge of IT and systems acquisition guidelines to ensure they comply with DHS Acquisition, Systems Engineering Life Cycle (SELC), and Capital Planning and Investment Control (CPIC) directives.