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Custom Course Development & Delivery

  • Full range of learning activities: analysis, design, development, implementation, and evaluation.  Our expert Serco staff develop and deliver thousands of educational products and courses in a variety of delivery methods including instructor-led, face-to-face, virtual delivery and e-learning modes, to foster compliance and culture change within organizations.  Specialized, competency-based training can be developed under demanding timelines and milestones for trainers, human resources professionals, senior leaders, managers and supervisors, and employees.
  • Advanced/Complex Learning Strategies:  Serco provides expertise in the design, development, and delivery of collaborative, experiential learning through games and simulations delivered via mobile technology, Web-based training, and virtual environments.
  • Courseware Materials: Serco creates innovative design solutions for highly impactful courseware and training support materials. This includes creating templates; designing layouts; recommending authoring tools; authoring technical manuals, user guides, and job aids; and developing, revising, and editing courseware and performance support tools.
  • Large Scale Training Events: Serco has experience in technical setup, logistics, and management of many large training programs supporting multiple onsite and off-site teams and field offices worldwide. Our success includes integration of data management approaches to collect, track, and report training metrics and performance data.  We provide on demand reporting to provide real-time information on multiple training administration tasks and the health of the program.
  • Hundreds of dedicated learning and human capital professionals with expertise in designing, developing, and delivering training curriculum across multiple delivery modes.
  • Virtual learning delivery that applies creative training and presentation approaches to ensure learner engagement and interactivity.
  • Expertise in Federal Plain Language guidelines, Section 508 compliant and SCORM/xAPI conformant interactive courseware.
  • Scenario-based learning, games, simulations, and other strategies to enhance learning and engagement.
  • Large scale staffing and onboarding capabilities.
  • Integrated blended learning solutions beyond a single training event.
  • Courseware conversion and virtual learning expertise.