Serco works with Federal government agencies, delivering performance-oriented human capital management solutions. Our expertise spans the entire hire-to-retire lifecycle, from talent acquisition, workforce planning and performance management to training, knowledge management, and succession planning.
We develop and deploy human capital management solutions that support Federal government agencies so they can adapt to new mandates, expand the scope of their missions, and do more with fewer resources.
At Serco, we focus on individual development outcomes that drive measurable improvements in organizational performance, as well as develop the knowledgeable and highly engaged workforce required for mission excellence.
We utilize real-time metrics to monitor performance and are experts in identifying “skills gaps” that may be hindering performance. With this insight, we design and implement effective outcome-based learning solutions that enable government employees to do their very best.
Our learning solutions combine the latest technology with a human touch. Our team can deliver a range of solutions including blended learning, electronic and mobile support, gamification, role playing and social learning, change management expertise, and training certification and accreditation.