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Personnel Readiness

Personnel Readiness

Serco understands that having well-trained, motivated, and adaptable warfighters is vital to our clients across the armed services. From recruitment to retirement, our people feel invested in the success of those in uniform.

We take special pride in assisting our military members to be well-prepared and cared for as they transition back into civilian life.

  • Curriculum Development and Instructional Design
  • Exercise Development and Support
  • HR Business Operations
  • HR Data Analytics
  • Military Transition
  • Psychological Health & Family Services
  • Talent Acquisition
  • Training & Learning Solutions
  • Workforce Planning and Human Capital Analytics

Delivering Customer Benefits

  • Assisted hundreds of thousands of returning veterans each year to secure employment over two decades
  • Maintained the health and resiliency of warfighters and families during overseas deployments

Specializing In

  • Qualified network of veteran-friendly employers with open positions
  • Experts in blended learning solutions combining in-person, virtual, and immersive environments and gamification

Key Facts in America

  • Over 24 years, we have developed and provided transition assistance to all Army and National Guard members.
  • Over 140,000 soldiers pass through Serco’s certified counselors annually as they leave military service.
  • We support the records storage and web-enabled personnel decision system for the Navy Personnel Command, processing 450,000 documents each month.
  • Serco staff have provided all administrative and personnel support for over 37,000 Navy recruits annually, passing through boot camp at Great Lakes.
  • Serco is the Army’s Office of the Deputy Chief of Staff for Personnel (HQDA G-1) vendor of choice for studies and analysis, civilian workforce development, and strength forecasting.
  • We provide over 500 briefs to reserve units annually, reaching over 65,000 Reservists.
  • We have helped to design and operate some of the most sophisticated support programs for military personnel and their families, including the U.S. Army Soldier for Life - Transition Assistance Program, VA for Vets, Army OneSource, Army's Wounded Warrior Project, Army's Civilian Workforce Transformation, Navy's ID Card contract, Navy's Recruit Training Command Customer Service Division, soldiers' Benefits Services, and Army National Guard's Family Readiness Support Services Program, among others.