Solutions We Provide
- Curriculum Development and Instructional Design –We offer innovative training design, development, and delivery solutions. Our Instructional Systems Design and Training Development staff provide instructor-led training and eLearning solutions tailored to fit our clients' requirements. Our learning professionals are on hand to tailor training programs that align with customers' unique mission objectives, accelerate organizational performance using the latest learning technologies, and provide innovative approaches that improve productivity.
- Exercise Development and Support - We provide mission-oriented training and simulations for combat centers and mission commands, including gaming scenario development, role-playing, and simulations.
- HR Business Operations Management – We help organizations optimize HR business processes across the entire employee lifecycle, from recruitment and onboarding to succession planning and retirement/departure. We design and deploy automated HR-compliant business process improvement solutions that use robotic process automation (RPA) and workflow automation (WFA), Artificial Intelligence (AI), and Machine Learning (ML) to drive scalability and efficiency.
- HR Data Analytics – We deliver end-to-end robust data analytics using an array of tools, languages, and platforms. Serco develops and utilizes predictive algorithms to forecast HR trends and implements comprehensive and secure data governance structures.
- Military Transition – We help design and manage some of the most sophisticated programs, assisting military personnel to return to civilian life. We support hundreds of thousands of veterans annually with a track record of over two decades. We assist them in securing a new career that fully uses their military training and tapping a network of veteran-friendly employers with open positions.
- Psychological Health & Family Services - Deployments can place significant stress on service members and the family members they leave behind. APM&L provides psychological, health, and family counseling with trained clinicians at significant bases and overseas locations who bring deep understanding and empathy to their work. We also offer sexual assault prevention and incident management support for our military clients.
- Talent Acquisition – We enable recruiting a diverse and highly skilled workforce by transforming reactive functions into proactive sourcing models that comply with regulatory requirements and accelerate the organization's ability to identify and recruit top-quality candidates.
- Training and Learning Solutions – Our team leverages the full range of delivery approaches from instructor delivered to distance learning and fully immersive virtual environments to provide essential warfighter training and performance support. We have experience providing training for aircraft, ships, submarines, munitions, weapons systems, and essential safety procedures. We understand that, in many cases, the knowledge received will support the difference between life and death.
- Workforce Planning and Human Capital Analytics –Our workforce planning and human capital analytics maximize the effectiveness of the fighting force with solutions spanning recruitment and training through retirement. We assist in maintaining the health and resiliency of the warfighters and their families during overseas deployments with teams who are deeply committed to the welfare of our warfighters and veterans.