Intelenet Global Services, a company of the Serco Group, a leading FTSE 100 international service company, has been recognised for its exemplary contribution to the global BPO industry, at this year's BPO Excellence Awards 2012.
Intelenet's CEO Susir Kumar, was honored with the titles of 'Role Model & Exemplary Leader' & 'BPO Entrepreneur of the Year' reckoning his vision for the people of the organization, his entrepreneurship, commitment and keen interest in the people centricity of the company.
The company has been also recognised under the category 'Fun at Work', acknowledging superior employee engagement programs that encompass work life balance, leadership development, rewards and recognitions, formal & informal programmes and a healthy work culture provided to the employees.
Additionally Intelenet has also been recognized for 'BPO Innovation of the Year', for its Video Touch Mart (VTM) kiosk, that enables real-time interaction between customers and retailers, delivering pre-sales assistance, guidance as well as rebates and coupons.
Commenting on the achievement, Susir Kumar, CEO, Intelenet Global Services, remarked, "We are proud to have achieved recognition under various categories, competing with various industry stalwarts. The recognition is a holistic testimony of our commitment to effectively conduct business and emerge successful in various spheres. Being rewarded as an inspiring leader indeed feels commendable and is impossible without the priceless contribution of our employees, a crucial factor to our success. I would sincerely thank all of them for this achievement."
Organized by Asian Federation of Business, Stars of the Industry Group, World HRD Congress and CMO Asia, every year, the awards are presented to organizations that have achieved excellence and set an example for exemplary and innovative company practices, thereby contributing to business, profession, employee and industry needs in the field of Business Process Outsourcing.