Serco has been awarded the new payment-by-results (PBR) English Language Requirement (ELR) contract in Wales. Under the two-year contract awarded by Department for Work and Pensions, Serco will be supporting people with very poor English or Welsh to improve their language skills and so help them obtain employment. In areas where Welsh is more important in the workplace, learners will be supported to improve their Welsh, rather than English. The contract has an estimated total value to Serco of £4.8m.
Serco will deliver ELR through a network of local expert subcontractors from the public, private and voluntary sector. As part of the ELR provision each learner's skill level will be assessed and their tutor will encourage and support them to achieve their potential, and review their progress regularly. On completion of the course learners will gain an accredited qualification which will support their future applications for work, further education and everyday life.
Gareth Mathews, Business Director for Serco's Welfare Services business, said: "Building on our experience in the welfare-to-work sector and in working with unemployed people, we will be able to give our English Language Requirement learners the opportunity to improve their ability to gain rewarding and meaningful employment.
"Our learners' improved English or Welsh language skills might just make the difference in helping them integrate into their local communities, and we are pleased to be part of their journey to gaining employment and leading independent lives."