Northern Rail's balanced approach to business improvement has been recognised with four top prizes at a national awards ceremony.
Merseyrail has won in the operator of the year category at the National Rail Business Awards in London. It is the first time the Liverpool city-region based operator has secured this accolade, building on its success as a high performer in the biannual National Rail Passenger Survey and the annual Which? train poll, as well as on the plaudits won at the North of England Excellence Awards in November.
Serco has been informed that Channel 4 News is planning to broadcast on its programme this evening 'undercover footage' taken inside Yarl's Wood Immigration Removal Centre. We have not seen the footage but have been told that this includes recordings of comments made by one or more of our staff.
Northern Rail has just announced its latest performance figures for January, showing last month was the train operator's best ever month for the Whitby - Middlesbrough line, since the start of the franchise, with 99.5% of services departing and arriving on time in line with the rail industry's Public Performance Measure (PPM).
Serco Group plc, the international service company, announces that a Serco-led consortium has today signed a contract with the Saudi Railway Company (SAR) to be its partner, providing management and technical support for operations on the North South Railway (NSR). The contract, which starts immediately, has a total value to Serco of approximately £120m over five years and is Serco's first major rail contract in Saudi Arabia.
Serco's plans are well underway to transform the iconic Caledonian Sleeper service into an outstanding hospitality service that is emblematic of the best of Scotland. Work to build 75-new coaches for the Caledonian Sleeper will soon get underway after Serco agreed signed key contracts to manufacture 75 new Sleeper coaches.
The Merseyrail fleet will receive a refreshed interior, complementing the new exterior livery, which has been introduced over the last 12 months. The interior makeover starts in March and will take just over a year to complete.
Serco, the international service company, has secured a new three year contract for delivering contact centre services for the National Careers Service. The new centre will be accessible seven days a week and 14 hours a day on the telephone and online, to provide a careers information and support service for adults in England as well as additional comprehensive advice and guidance for young people.
In the early hours of Friday 13 February 2015, the Brittany Ferries Mont Saint Michel had left Portsmouth on route to Ouistreham when it lost all power about one mile north of Nab Tower in the outer approaches to the Solent. The ferry started to drift and an immediate call was made for help. Serco was asked by the Queen's Harbour Master authorities in Portsmouth if its tugs would be able to assist and just after 2am the first of three tugs - The Bountiful - arrived.
The website for the new Caledonian Sleeper service, sleeper.scot launches today, allowing customers to book the overnight Sleeper services linking Scotland and London Euston from 1 April 2015. The new website allows customers to book up to 12 months in advance of their travel date - a first for any UK rail operator.
The HMCIP report follows the Inspector's recent visit to the prison, which is managed and operated by Serco on behalf of the Ministry of Justice. The report highlights that the prison has made 'considerable progress since the last inspection in January 2013 with improvements evident across all four of the healthy prison tests'.
Serco employees have raised £250,000 for Whizz-Kidz, a UK charity which aims to transform the lives of disabled children and young people by providing vital mobility equipment, skills training and work placements.
Serco, the international service company is delighted to announce today the start of its ten year contract with JD Williams, the Manchester based direct home shopping company. Around 500 employees will complete the transfer to Serco today.
Serco said goodbye to the National Physical Laboratory (NPL) at the end of December 2014 after 19 years of extraordinary innovation and science that has seen the establishment build a world-leading reputation and deliver billions of pounds of benefit for the UK economy.
Serco, a leading provider of leisure services for local authorities and Community Trusts, has launched an innovative new programme which helps to improve the health and wellbeing of local people by providing personalised support to motivate them to become more physically active.
Rowena from Burton believed she would never work again due to her drug addiction and depression. With help from Serco's Work Programme subcontractor, Learndirect, she is now working as a waitress at a local pub.
Serco Group plc (Serco), the international service company, notes the announcement being made today by the City of London Police that it has concluded its investigation into the Prisoner Escort & Custody Services (PECS) contract.
Serco Group plc (Serco), the international service company, announces that it has today reached agreement with its Bank and US Private Placement lenders to amend its financial covenants.
Serco has appointed award winning design label ten30 to design the uniforms for the new Caledonian Sleeper service which commences on 1st April 2015.
Having been selected as Preferred Tenderer in September, Serco Group plc (Serco), the international service company, is delighted to announce that it has now signed a new five-year contract with the Department of Immigration and Border Protection (DIBP) to continue providing onshore immigration detention services in Australia.