Media releases

Serco Group plc (Serco), the international service company, has extended its contract with the Western Australian Government to operate Acacia Prison for a further five years, to May 2021. The total value of the contract extension, signed today, is expected to be £166m (A$324m) over the five year period.

Northern Rail is celebrating success following two wins at last week’s UK Rail Industry Awards (UKRIA). Northern, a Serco and Abellio joint venture, took home the honours in the Corporate Social Responsibility and Customer Safety categories.

Serco has contracted Damen Shipyards Group to build a powerful new tug to support the Royal Navy’s two new aircraft carriers at Portsmouth Naval Base as part of its contract to provide Marine Services to the UK’s Ministry of Defence (MOD). The vessel will be the first of its type under the UK Flag.

Her Royal Highness The Princess Royal visited Serco-managed HMP Thameside this week in her role as Patron of the Butler Trust to see first-hand the work of the people who work there.

The UK Ministry of Defence (MOD) has confirmed that the first of five new, or upgraded, Air Defence radars provided by Serco, which prevent wind farms interfering with the UK’s air defence capability, is now fully operational.

ExperienceLab, Serco’s user experience design agency, and Vipera, the specialist digital financial services provider, today announced a worldwide non-exclusive partnership to collaborate on next generation, mobile centric, user experience design, leveraging each other’s highly complementary offerings in their respective markets.

Serco’s facilities management team at Norfolk & Norwich University Hospital (NNUH) Trust has been thanked by Employment Minister, Priti Patel, and Norwich North MP, Chloe Smith for its involvement in the ‘Norwich for Jobs’ Programme.

Serco's International Fire Training Centre (IFTC) in Teesside, one of the world's leading aviation fire training centres, has recently trained a delegation from the United Nations (UN) fire safety leadership team based in Afghanistan.

The Ministry of Defence (MOD) has announced that the Defence Business Services (DBS) Executive Committee – which comprises Serco, Military and Civil Service personnel – received the runners up award in the corporate leadership category at last night’s second annual Cabinet Office ‘The Way We Work (TW3)’ awards, for leading the transformation of DBS.

Serco’s vocational services team, which recruits and trains apprentices across the organisation, has been awarded a ”Good” rating by Ofsted, England’s education inspectorate.

Chris Sinclair, an electrician on Serco’s London Cycle Hire contract and an Army reservist, last night collected a prestigious Gold Award on behalf of Serco from Defence Secretary, Michael Fallon for the company’s outstanding commitment to support the UK Armed Forces.

Serco, the international service company, is today publishing the independent investigation by Kate Lampard CBE and her co-investigator, Ed Marsden, into the operations at Yarl’s Wood Immigration Removal Centre (Yarl’s Wood).

Serco Inc., a provider of professional, technology, and management services, announced today that the U.S. Navy’s Space and Naval Warfare Systems Command (SPAWAR) has awarded Serco a three-year extension on their indefinite delivery, indefinite quantity (ID/IQ) Global Installation Contract.

Serco employee, and Unison convenor, Terry Davies has been appointed as the Lead Foundation Governor for the Norfolk & Norwich University Hospitals (NNUH) Foundation Trust. He is believed to be the first and only private sector employee to be given this important role within a Trust in NHS England & Wales.

The Dubai Metro, which is operated by Serco on behalf of the Roads and Transport Authority, carried a record number of passengers during the New Year celebrations in Dubai. On New Year’s Eve and in the early hours of New Year’s Day, Serco transported more than 822,000 passengers on the iconic Metro system. This is more passengers, in a 24-hour period, than the system has transported since the service launched in 2009.

Serco Group plc (‘Serco’ or ‘the Group’), the international service company, announced on 16 September 2015 that it had agreed the sale of its offshore private sector Business Process Outsourcing (‘BPO’) operations (the ‘Offshore BPO Operations’).  The transaction was expected to complete around the end of 2015, subject to customary closing conditions and regulatory approvals.  

Serco has announced that it will be recruiting for up to 20 new roles in preparation for the opening of the new District General Hospital for Dumfries & Galloway in December 2017. The company hopes to fill these positions with people from within the local community.

Serco Group plc (‘Serco’ or ‘the Group’), today provides an update regarding our Environmental Services and Leisure businesses. The recent agreement to dispose of the offshore private sector BPO operations has prompted us to review the previously stated intention to also dispose of our Environmental Services and Leisure businesses.

Serco has taken part in a ground-breaking exercise run by the UK’s National Crime Agency (NCA) to test the international response to serious cyber crime.