Media releases

Serco employee, and Unison convenor, Terry Davies has been appointed as the Lead Foundation Governor for the Norfolk & Norwich University Hospitals (NNUH) Foundation Trust. He is believed to be the first and only private sector employee to be given this important role within a Trust in NHS England & Wales.

The Dubai Metro, which is operated by Serco on behalf of the Roads and Transport Authority, carried a record number of passengers during the New Year celebrations in Dubai. On New Year’s Eve and in the early hours of New Year’s Day, Serco transported more than 822,000 passengers on the iconic Metro system. This is more passengers, in a 24-hour period, than the system has transported since the service launched in 2009.

Serco Group plc (‘Serco’ or ‘the Group’), the international service company, announced on 16 September 2015 that it had agreed the sale of its offshore private sector Business Process Outsourcing (‘BPO’) operations (the ‘Offshore BPO Operations’).  The transaction was expected to complete around the end of 2015, subject to customary closing conditions and regulatory approvals.  

Serco has announced that it will be recruiting for up to 20 new roles in preparation for the opening of the new District General Hospital for Dumfries & Galloway in December 2017. The company hopes to fill these positions with people from within the local community.

Serco Group plc (‘Serco’ or ‘the Group’), today provides an update regarding our Environmental Services and Leisure businesses. The recent agreement to dispose of the offshore private sector BPO operations has prompted us to review the previously stated intention to also dispose of our Environmental Services and Leisure businesses.

Serco has taken part in a ground-breaking exercise run by the UK’s National Crime Agency (NCA) to test the international response to serious cyber crime.

Serco Group plc (‘Serco’ or ‘the Group’), the international service company, today provides a trading update covering the expected trading outcome for its 2015 financial year and the outlook for 2016.

Serco Inc., a provider of professional, technology, and management services, announced today the Company has been awarded a patent classification services contract with the United States Patent and Trademark Office (USPTO). Serco will provide initial patent classification and reclassification services to support USPTO’s core mission of examining, granting, and disseminating patents and trademarks. The recompete contract has a one-year base period with four one-year option periods, and is valued at $95 million over the five-year period, if all options and award terms are exercised. 

Serco Group plc (Serco), the international services company, today announces it has signed a new contract with Nakheel to continue to operate and maintain the Palm Jumeirah Monorail System in Dubai. The contract will see Serco continue to operate and maintain the Palm Monorail for a further five years.

Serco has been awarded Gold by the UK Ministry of Defence (MOD) for its outstanding support and commitment to the Armed Forces. The company is one of only 15 employers to win this prestigious accolade, part of the 2015 Armed Forces Covenant Employer Recognition Scheme

Serco, Canterbury City Council’s environmental service partner, has chosen three local charities to benefit from its Waste Collection Guarantee (WCG) Fund in 2016/17. Rising Sun Domestic Violence & Abuse Service, Canterbury Shopmobility, and Herne Bay Umbrella Centre will each receive £10,000 over the next two years to run community projects across the Canterbury district. 

Northern Rail, the UK’s largest train operator and a joint venture between Serco and Abellio has taken home three prestigious honours at the North of England Excellence Awards held in Leeds on Thursday evening.

Serco, in partnership with NHS Forth Valley, has won the prestigious Golden Services Award 2015 for the cleanest healthcare premises with more than 250 beds. The awards recognise commitment and excellence in cleaning services.

Prisoners at Serco operated HMP Kilmarnock who volunteered to become Listeners with charity ‘The Samaritans’ are now receiving training to help other prisoners when they are feeling lonely, are in a low mood or just need to talk.

Serco is pleased to announce the appointment of Kate Steadman as its Group Strategy Director. Reporting to Rupert Soames, the Group Chief Executive, Kate will lead the further development of Serco’s strategy: analysing longer term trends, customer requirements and competitive dynamics in the markets in which Serco operates and building plans to deliver our future growth. 

Serco’s Fiona Stanley Hospital team has been named ‘Employer of the Year’ by Perth disability employment service provider BIZLINK. The BIZLINK employer of the year is awarded to an organisation that has demonstrated outstanding support of inclusive employment for people with a disability.

Serco Group plc (‘Serco’ or ‘the Group’), announces that it has today reached agreement with the Australian Government to amend the terms of its contract to provide in-service support to the fleet of Armidale Class Patrol Boats (ACPB).  The main changes agreed are:

• The amendments will provide an improved service regime under an enhanced maintenance and remediation scope of works and schedule.
• Serco will provide maintenance and remediation work on an agreed cost recovery basis subject to strict expenditure caps and audit processes.
• The contract will end in June 2017, rather than running through to 2022.
• Under the terms of the Settlement and Amendment Deed, both parties have agreed to a mutual release of claims they may have had against each other prior to the point of contract amendment.

Serco Group plc (Serco), the international service company, announces that its wholly-owned subsidiary DMS Maritime Pty Ltd (DMS Maritime), has been selected as preferred tenderer for the Design, Build, Operation and Maintenance (DBOM) of a new research and supply icebreaker vessel for the Australian Antarctic Division (AAD) of the Department of the Environment.  Formal contract negotiations have recently commenced and are expected to conclude in early 2016.

RESTON, VIRGINIA – October 22, 2015 – Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a contract to support the U.S. Navy Bureau of Naval Personnel (BUPERS) as they focus on better aligning their personnel resources.  This new, five year contract has a one-year base period and four one-year option periods, with a total value of $15.4 million, if all options are exercised.

After receiving glowing reports from customers throughout 2015, Northern Rail’s Knutsford station team have been recognised as Rail Team of the Year at the annual RailStaff Awards.