Media releases

Peterborough City Council’s customer services centre - run by Serco - has once again been rated excellent by an independent assessor.

Serco’s Rail Technical Services business have been awarded a new contract to undertake a programme of type acceptance testing on three new C44 Rail Grinding Machines being built by Loram for Network Rail.

Two Serco lifeguards have been congratulated by Jersey Fire & Rescue and the Coastguard for their role in helping save a woman’s life during the annual St Helier Seaside Festival at Havre de Pas beach front and bathing pool last weekend (14 August).

Serco's environmental services team in Sandwell has been awarded Customer Service Excellence (CSE) accreditation - a national standard which assesses and recognises organisations with outstanding performance in customer service. Serco is believed to be the first and only company within the waste environmental services sector to achieve this important milestone.

Serco staff and management have been congratulated by the Western Australian Inspector of Custodial Services for their work at Acacia Prison in an independent report released today.

Serco’s facilities management team at Norfolk & Norwich University Hospital (NNUH) Trust has been awarded a Gold certificate by local Norwich North MP, Chloe Smith for its exemplary support for the ‘Norwich for Jobs’ programme.

Jerry Spencer has taken over as Serco’s new Custodial Operations Director at HMP Doncaster. Jerry is a highly respected and experienced Prison Director, who comes to Doncaster after more than four years as Governor of HMP Risley in Cheshire.

Performance for the first half of the year has been better than we expected.  Although much of the improvement came from items that will not recur, it reflects the result of a lot of hard work and successful resolution of a number of commercial issues. 

Serco’s Employment, Skills and Enterprise business is celebrating after one of their Work Programme subcontractors, Inspire 2 Independence (i2i), won the Partner of the Year Award in the prestigious Employment Related Services Association (ERSA) Employability Awards 2016.

The International Fire Training Centre (IFTC), the world’s leading aviation fire training centre operated by Serco, has this month begun a two-month trial of the latest Rosenbauer ‘PANTHER’ Fire Truck, the industry-leading accident and emergency response vehicle used by airports in over 80 countries, including America, New Zealand and South Africa.  

Two Serco-run national sports centres - Lilleshall and Bisham Abbey - have been rated ‘outstanding’ after completing the toughest assessment offered by Quest, Sport England’s leading national quality scheme. This is the first time a national sports centre has achieved an ‘outstanding’ rating, placing both sites in the top 1% of best managed leisure facilities in the UK. 

RESTON, VIRGINIA – July 20, 2016 – Serco Inc., a provider of professional, technology, and management services, announced today that the Navy’s SPAWAR Systems Center Atlantic (SSC Atlantic) has awarded Serco a new contract to deliver a full range of Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) installation services onboard the USS HARRY S. TRUMAN.  The ten-month contract is valued at $18.9 million.   

Serco’s catering team at Bisham Abbey National Sports Centre in Buckinghamshire recently handed over their pots and pans to the remaining four celebrities taking part in the 2016 BBC Celebrity MasterChef challenge.

Three Serco employees have raised over £1,700 for the British Heart Foundation by cycling over 300 miles from Marble Arch in London to The Arc De Triumph in Paris in just three days. 

Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a contract to deliver Command, Control, Communications, Computers and Intelligence (C4I)/IT infrastructure installation for the new Command and Control Facility at Offutt Air Force Base in Omaha, Nebraska.

Serco, Hewlett Packard Enterprise and Virgin Media showed Minister for Reserves Julian Brazier the value military reserves bring to their businesses as he attended an event at their shared business campus in Hook, Hampshire on Thursday, 30 June.

Serco Group plc ('Serco' or 'the Company'), the international service company, will be in a close period between 1 July 2016 and the publication of the results for the first half of the financial year on 4 August 2016.  The Company will be holding meetings with analysts today, during which no additional material information will be disclosed.

Scotland’s Transport Minister Humza Yousaf MSP boarded a prototype of new Caledonian Sleeper train carriages today (Thursday 30 June 2016) for a sneak preview of what will be a world class guest experience.

Paul McCarter has joined Serco as Managing Director for its UK Defence business which provides mission critical support to the UK’s Armed Forces across land, air and sea – both at home and overseas.

Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a new $38 million contract to upgrade the High Altitude Electromagnetic Pulse (HEMP) Protection of Ballistic Missile Early Warnings Systems supporting the U.S. Air Force at Thule Air Base in Greenland.