Serco announces that it is strengthening the strategic and operational leadership of its UK rail business. The move is being taken as the business prepares for the introduction of the new Caledonian Sleeper train fleet next year.
Serco Australia has signed a Memorandum of Understanding (MOU) with the Australian Defence Force (ADF), in support of reservists across all of its Australian operations.
Rear Admiral Bruce Kafer, Head Reserve and Youth Division, said the purpose of the MOU was to formalise the relationship between Serco and the ADF, and to further develop a mutual understanding and agree on terms for the employment of personnel who are members of both organisations.
Serco is set to bring its customers across the public sector the next generation of multi-channel contact centre capability through a ground-breaking new partnership with Content Guru to implement their award-winning storm® platform
HMP Lowdham Grange, managed and operated by Serco on behalf of the Ministry of Justice, has today made a donation of over £16,500 to Victim Support, an independent charity for people affected by crime and traumatic events in England and Wales
Serco has established the UK’s first Radio Mandatory Zone (RMZ), at Hawarden Airport in North Wales. It is the first permanent overland RMZ in the UK to be approved by the Civil Aviation Authority (CAA) and its creation at the start of April followed over two years of consultation with local pilots, airport operators, nearby Air Traffic Control Units and owners of private landing sites in the vicinity.
Serco’s UK health business has won the top award for a private health company at the prestigious Patient Experience Network National Awards, which celebrate the delivery of an outstanding patient experience by all those involved in the health and social care industry.
NorthLink Ferries has teamed up with RSPB Scotland to give families a chance to tap into their wild side.
The Serco International Fire Training Centre (IFTC) in Teesside, one of the world's leading aviation fire training centres, is delighted to announce that it has won the Queen’s Award for Export.
Prisoners from Serco’s Wandoo Reintegration Facility have joined forces with the Master Painters & Decorators Australia (MP&DA) and not-for-profit organisation Dismantle to develop a new community facility in Fremantle.
An innovative highway services contract introduced by Serco and Peterborough City Council has scooped a prestigious national award after saving £1.8m for Peterborough taxpayers in just three years.
Serco Australia has welcomed the Office of the Inspector of Custodial Services’ report into Wandoo Reintegration Facility that has found Wandoo’s offender management model is the best in the state, and should be used as a benchmark for other state facilities.
John Harvey, the Senior Merlin Instructor at RAF Benson’s Medium Support Helicopter Aircrew Training Facility (MSHATF), has been recognised by Serco with a global award for his innovative work in developing a potentially life-saving new emergency drill for Merlin helicopter crews.
Today at HMP Lowdham Grange, 22 people are celebrating the completion of a higher education course in criminology. This innovative project has enabled 12 second-year students from Nottingham Trent University and eight prisoners from HMP Lowdham Grange, together with two Serco education managers, to ‘learn together’ in a unique partnership.
The Serco-run Royal Park and Fitzroy Gardens in Melbourne have each been honoured with a prestigious Green Flag Award.
Green Flag Awards recognise the world’s best parks or green spaces displaying exemplary horticultural standards, cleanliness, sustainability, and community involvement. Only six parks in Australia received the award.
Two Prison Custody Officers have been recognised by Serco with a global award after they saved the life of a security guard.
Serco is set to bring a raft of innovative improvements to environmental services in Rushmoor after being selected by Rushmoor Borough Council to manage waste and recycling collection, street cleaning, and grounds maintenance across the Borough in a new ten-year partnership.
Serco Group plc (Serco), the international service company, has been named Preferred Bidder to operate the New Grafton Correctional Centre (NGCC) in New South Wales, Australia.
Serco is part of the NorthernPathways consortium which will design, build and operate NGCC in a Public Private Partnership for the NSW Government. When completed, NGCC will be the largest correctional facility in Australia.
Independent inspectors have today released their latest assessment of HMP Kilmarnock, which is managed by Serco on behalf of the Scottish Prison Service, saying that overall the prison is a ‘secure and well-ordered prison where the majority of staff and prisoners told us that they felt safe’.
Serco Australia has welcomed a report by the independent Office of the Inspector of Custodial Services (OICS) which has found Serco provided a “high quality service” in the delivery of Court Security and Custodial Services (CSCS) in Western Australia.
The outstanding achievements of Yvette Bates, a Senior Forensic Psychologist at HMP Dovegate, were honoured when she received a Butler Trust Commendation from Her Royal Highness, the Princess Royal recently at St James’s Palace in London.