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Serco, the international service company, today marks the first day of its strategic partnership with Lincolnshire County Council under a contract that will see it provide a range of business process and contact centre services for the Council, delivering savings of more than £14m over five years.
The first guests will be welcomed on board the inaugural service of the new Caledonian Sleeper train franchise which is set to depart from Fort William this evening (31 March).
Serco Group plc (Serco), the international service company, has agreed the sale of its Great Southern Rail (GSR) business to Australian private equity firm Allegro Funds for an enterprise value and cash consideration of £2.5m. The transaction is part of the disposal programme of businesses identified as not being core to Serco's future strategy, as announced initially in November 2014. The sale is expected to complete in the coming months, subject to customary closing conditions and approvals.
Serco, the international service company, has won a 15 year contract with Birmingham City Council to manage nine leisure centres across the city, including the design, build and operation of four new swimming pools.
First Minister Nicola Sturgeon has marked the launch of the new Caledonian Sleeper train franchise, which will see the cross-border overnight service transformed into a world-class rail hospitality experience.
Andrew Selous MP, Minister for Prisons, Probation and Rehabilitation has today opened the new extension at HMP Thameside, which is managed and operated by Serco on behalf of the Ministry of Justice (MoJ).
RESTON, VIRGINIA - Serco Inc., a provider of professional, technology, and management services, has been awarded a contract with the Navy Personnel Command to provide Identification Card Administration (ICA) at 67 military sites around the world.
Serco, the international service company, welcomes the announcement by NHS Dumfries and Galloway that they have reached financial close on the new acute district general hospital for the region.
Rupert Soames, Serco Group Chief Executive Officer, said: "2014 has been an extremely difficult year for Serco, and the magnitude of the provisions, impairments and other charges reflects the scale of the challenges we have had to face. However, there is a real sense that, having confessed our sins and in taking the punishment, we are now ready to start on the path to recovery. We have all we need: a good plan, strong management to execute it, and, following the successful completion of our proposed rights issue and refinancing, a balance sheet that is an appropriate foundation on which to implement our new strategy."
Northern Rail's balanced approach to business improvement has been recognised with four top prizes at a national awards ceremony.
Merseyrail has won in the operator of the year category at the National Rail Business Awards in London. It is the first time the Liverpool city-region based operator has secured this accolade, building on its success as a high performer in the biannual National Rail Passenger Survey and the annual Which? train poll, as well as on the plaudits won at the North of England Excellence Awards in November.
Serco has been informed that Channel 4 News is planning to broadcast on its programme this evening 'undercover footage' taken inside Yarl's Wood Immigration Removal Centre. We have not seen the footage but have been told that this includes recordings of comments made by one or more of our staff.
Northern Rail has just announced its latest performance figures for January, showing last month was the train operator's best ever month for the Whitby - Middlesbrough line, since the start of the franchise, with 99.5% of services departing and arriving on time in line with the rail industry's Public Performance Measure (PPM).
Serco Group plc, the international service company, announces that a Serco-led consortium has today signed a contract with the Saudi Railway Company (SAR) to be its partner, providing management and technical support for operations on the North South Railway (NSR). The contract, which starts immediately, has a total value to Serco of approximately £120m over five years and is Serco's first major rail contract in Saudi Arabia.
Serco's plans are well underway to transform the iconic Caledonian Sleeper service into an outstanding hospitality service that is emblematic of the best of Scotland. Work to build 75-new coaches for the Caledonian Sleeper will soon get underway after Serco agreed signed key contracts to manufacture 75 new Sleeper coaches.
The Merseyrail fleet will receive a refreshed interior, complementing the new exterior livery, which has been introduced over the last 12 months. The interior makeover starts in March and will take just over a year to complete.
Serco, the international service company, has secured a new three year contract for delivering contact centre services for the National Careers Service. The new centre will be accessible seven days a week and 14 hours a day on the telephone and online, to provide a careers information and support service for adults in England as well as additional comprehensive advice and guidance for young people.
In the early hours of Friday 13 February 2015, the Brittany Ferries Mont Saint Michel had left Portsmouth on route to Ouistreham when it lost all power about one mile north of Nab Tower in the outer approaches to the Solent. The ferry started to drift and an immediate call was made for help. Serco was asked by the Queen's Harbour Master authorities in Portsmouth if its tugs would be able to assist and just after 2am the first of three tugs - The Bountiful - arrived.
The website for the new Caledonian Sleeper service, sleeper.scot launches today, allowing customers to book the overnight Sleeper services linking Scotland and London Euston from 1 April 2015. The new website allows customers to book up to 12 months in advance of their travel date - a first for any UK rail operator.
The HMCIP report follows the Inspector's recent visit to the prison, which is managed and operated by Serco on behalf of the Ministry of Justice. The report highlights that the prison has made 'considerable progress since the last inspection in January 2013 with improvements evident across all four of the healthy prison tests'.