Media releases

Update on corporate renewal programme

Serco Group plc (Serco), the international service company, today provides an update on its corporate renewal programme.  Serco clearly understands the need to be able to demonstrate to our UK Government customer substantive evidence of corporate renewal.  That is why we are today announcing the following comprehensive series of measures that reflect our commitment to improve transparency in our dealings with the UK Government.

Serco Group plc (Serco), the international service company, today announces that it has signed an extension to its contract with the Dubai Government Roads and Transport Authority (RTA) to continue to operate and maintain the Dubai Metro.  The five-year extension which will run to September 2019 is valued at approximately £355m, with an opportunity to extend for a further two years to 2021.

Serco employees across the UK have raised £25,000 for Whizz-Kidz, a UK charity which aims to transform the lives of disabled children and young people through vital mobility equipment, skills training and work placements.  The money has been raised by staff undertaking a variety of fundraising activities and events - from bake sales through to skydives - on behalf of The Serco Foundation.

Merseyrail is celebrating ten years since the 25-year concession was awarded in 2003 to Merseytravel, and Serco and Abellio became 50-50 joint venture shareholders of the rail operator.

Serco, the international services company, has signed a new BPO contract with a large US financial conglomerate to provide HR outsourcing services in India. Serco has been chosen as an exclusive partner and will act as a talent acquisition and transformation partner. Under the arrangement, Serco will deploy over 350 personnel across 11 locations in India in the next four months. 

Serco, the international service company, has secured a major three year contract with Sellafield Ltd to assist them with the delivery of their Emergency Management Improvement Programme (EMIP).

Serco has been awarded a contract by EUMETSAT to manage and operate their Users' Services Support Team from 1 January 2014.

Serco's International Fire Training Centre (IFTC) has won a £1.2m contract to deliver five more years of hot fire training to delegates at the Warsash Maritime Academy in Southampton.

Serco, the international services company, has been awarded the contract to partner with Punjab State power Corporation Limited (PSPCL), a public sector body responsible for electricity generation and distribution in the state of Punjab. PSPCL has selected Serco to operate and maintain the centralised call centre, distributed walk-in customer relationship centres and nodal complaint/fault control centres. The contract is to provide over 550 operational people distributed across 47 different towns of Punjab and centralised control centre at Ludhiana.  The initial period of contract is 3 years, further extendable by 2 years.

Serco, the international services company, has been recognised at the EMC Transformers Awards in Mumbai for its deployment of a Storage Consolidation solution. The EMC Transformers Awards identify and recognise the changes being brought in Indian enterprises through the innovative use of IT.

Patients in the Felixstowe area are receiving fast, effective treatment from the town's minor injuries unit, with nearly everyone who has used the service willing to recommend it to their friends and family.

Serco Inc., a provider of professional, technology, and management services, announced today the award of a new multiple award indefinite-delivery, indefinite-quantity (ID/IQ) contract to provide global communication systems for the U.S. Army.  Serco was selected as one of 12 companies to compete for tasks on the Communications and Transmission Systems (CTS) contract.  The contract vehicle has an overall ceiling value of $4.1 billion over a five year period.

Serco Group plc (Serco), the international service company, has completed the sale of its UK occupational health business in a transaction with the management team for consideration of £3.5m. The transaction is in line with Serco's strategy to proactively manage its portfolio, assessing operations for strategic fit together with their expected performance and returns.

Education as a tool to enhance rehabilitation and reintegration has been demonstrated at Western Australia's largest prison during a graduation ceremony today.

Serco, operator of the Docklands Light Railway, picked up the prestigious 'City & Metro Operator of the Year' prize at this year's National Rail awards.

Serco's training and support ship, SD Victoria made her first-ever television appearance at the weekend in the premiere of BBC One's new Saturday night fantasy drama, Atlantis.

Serco notes today's announcement from the UK Ministry of Justice (MoJ) in relation to materials they have provided to the Serious Fraud Office (SFO) regarding Serco's electronic monitoring contracts. Serco has cooperated fully with the detailed independent forensic audit, and continues to believe that it has billed in accordance with the contract, consistent with the understanding of the MoJ and as anticipated by both parties at the time of contract signature. We understand that today's statement does not change the process or the end of November timescale as previously announced by the MoJ on 28 August for determining Serco's eligibility for new and future work with Government.

Canterbury City Council's environmental services partner Serco has selected three local charities to benefit from its Waste Collection Guarantee (WCG) Fund. Mental health and wellbeing charities Umbrella Centre of Herne Bay and Whitstable Umbrella Community Centre, together with homelessness charity Porchlight will each receive at least £5,000 a year for the next two years.

Serco, the international service company, in cooperation with our Iraqi partner Al Burhan Group, has signed a new agreement with the Iraq Civil Aviation Authority (ICAA) to continue providing Air Traffic Control (ATC) services, training and support at Baghdad International Airport and extending our presence in Iraq.

Serco has launched a partnership with the Future Horizons Programme (FHP) to offer employment opportunities to early service leavers from the Armed Forces in the Environmental Services sector across the UK.