Media releases

Serco’s Transperth contact centre has been named Western Australian Contact Centre of the Year in the latest Auscontact Association Awards.

Serco, the international service company, announced today that its global services division has been recognised as a Star Performer and a Leader by leading global research and advisory firm, Everest Group in its Contact Center Outsourcing (CCO) - Service Provider Landscape with PEAK MatrixT Assessment 2014 report.

Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a re-compete contract to support the Navy Expeditionary Medical Support Command (NEMSCOM) and its Deployable Medical Systems. 

Serco is pleased to announce the appointment of David Eveleigh as Group General Counsel and Company Secretary.  David will join Serco on 17 November 2014, at which point he will join the Group's Executive Committee.  In the new role David will be the senior lawyer within the business, responsible for the legal affairs of the Group.

Serco is pleased to announce the appointment of Kevin Craven as the new Chief Executive Officer for its UK Central Government division, which in 2013 had revenues of £1.6bn and employs over 23,000 people. Kevin will join Serco on September 1, 2014 and will be a member of the Group's Executive Committee.

Serco has scooped top honours at this year's Digital Experience Awards highlighting their innovative, flexible and outcome driven approach to customer service.

Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a position on the U.S. General Services Administration's (GSA) One Acquisition Solution for Integrated Services (OASIS), the industry's largest Indefinite Delivery Indefinite Quantity (ID/IQ) contract for government-wide professional services.

Serco Inc., a provider of professional, technology, and management services, announced the award of a new contract to provide parking enforcement, management of parking meter operations and traffic control operations for the City of Inglewood, California.

Serco Group plc, the international service company, has been informed by Transport for London (TfL) that it has been unsuccessful in its rebid for the franchise to manage, operate and maintain the Docklands Light Railway (DLR).

Serco has been awarded the prestigious Merlin Standard by the Department for Work and Pensions (DWP) for "excellent" supply chain management. The company is now ranked first among 40 prime contractors having achieved the highest ever rating of 90%.

The first 35 students to attend the Serco-operated Joaan Bin Jassim Joint Command and Staff College (JBJJCSC), graduated from their one year post graduate defence course on Saturday 28 June in the presence of HH The Emir of the State of Qatar. 

Serco Group plc, the international service company, today provides an update following the end of its financial half-year and the start of the close period ahead of the results on Tuesday 12 August 2014.

Serco, one of the UK's leading environmental services providers, has extended its recycling, waste and street cleansing contract with Milton Keynes Council for a further four years, under a new contract valued at a total of £48m. 

Serco Group plc (the Company) advises that, on 27 June 2014, the Executive Directors named below were granted the following number of options to acquire ordinary shares of 2p each in the Company through participation in the Serco Group plc Performance Share Plan (the PSP).

For the third time, Merseyrail has secured the number one slot in the National Rail Passenger Survey, spring 2014, published today. The Merseyside-based rail operator scored 93% for overall satisfaction, the highest among all UK franchised train operating companies in the bi-annual survey conducted by independent consumer watchdog, Passenger Focus.

Serco, the company that manages the Emergency Planning College (EPC) on behalf of the Cabinet Office, has today launched cybX, a unique, powerful and innovative training capability that enables organisations to test and validate their cyber security in a safe, realistic and secure environment. 

Serco is the first environmental services company to fit CyclearTM technology as standard to all its new Large Good Vehicles (LGV's) operating in London.

Serco Group plc (Serco), the international service company, today provides an update on its UK rail operations.

Serco Group plc (Serco), the international service company, today announces that its AMEAA division (Africa, Middle East, Asia and Australasia) will be restructured. 

Serco Inc., a provider of professional, technology, and management services, was awarded a task order under the Sea Enterprise II contract vehicle to support the U.S. Navy Space and Naval Warfare Systems Command (SPAWAR).