Media releases

For one week in July, staff from Serco’s Southern Queensland Correctional Centre (SQCC) rolled up their sleeves to help the local community at the annual Gatton Show. SQCC not only sponsored several events, but also supplied staff to erect fencing for the animals and clean their enclosures, assist in moving horse jumps during competition as well as provide general assistance and help with the clean up afterwards.

Canterbury City Council's environmental service partner Serco is launching the Waste Collection Guarantee (WCG) Fund for the charity, community and voluntary sector. Committing a minimum of £15,000 each year into the WCG Fund, Serco will share the money with three good causes that benefit the local communities of Canterbury district. Each of the selected groups will receive a guaranteed £5,000 a year for the next two years to deliver community projects or charitable activities.

Staff and offenders at three of Serco’s correctional facilities across Australia have been celebrating NAIDOC week, a valuable opportunity to recognise the history, culture and achievements of Aboriginal and Torres Strait Islander people.

Serco Group plc (Serco), the international service company, notes today's announcements from the UK Ministry of Justice (MoJ) and the Cabinet Office. These reflect the initial findings of the independent audit of the electronic monitoring contract originally let in 2005. The audit was commissioned by the MoJ on 17 May 2013.

Serco, the international services company, has won the Value for Money Award at the Department for Work and Pensions (DWP) Supplier Excellence Awards 2013, which took place at the end of May in London.

Serco’s Southern Queensland Correctional Centre (SQCC) has been honoured with a prestigious Australian Business Award in the Innovation category.

National Asset Management Agency (NAMA) in Ireland have today confirmed that the consortium of Serco, the international services company, and Pepper Asset Servicing (Pepper), a leading asset manager and advisory company, has been selected as preferred bidder to provide primary1 and special servicing2 on a portfolio of approximately 28,000 residential mortgages. The contract will involve the management of the loans as well as day to day customer services and specialised case management.

Serco Group plc (Serco), the international service company, notes the overnight posting on the Federal Business Opportunities website, which refers to the potential award of a contract to Serco by the United States Department of Health and Human Services' Centers for Medicare and Medicaid Services. Under the terms, Serco would support the federally-facilitated marketplace and state-based marketplaces for the eligibility support tasks under the Patient Protection and Affordable Care Act of 2010.

Ahead of Serco Group plc entering its close period for the half-year ending 30 June 2013, and following the recent Interim Management Statement released on 15 May 2013, we will be holding our customary pre-close meetings with analysts over the coming days

Serco Group plc (Serco), the international services company, today announces that it has reached financial close for the contract to provide Driver Examination Services for the Ontario Ministry of Transportation (MTO). The contract will see Serco continue to provide these vital services in a ten-year partnership with estimated revenues to Serco of approximately C$500m over the contract term.

Serco, the international service company announced today that it has risen into the top 3 UK Business Process Services (BPS) providers, as compiled by leading software and IT services industry research analysts TechMarketView in their 2013 UK Software and IT Services Rankings report. This report is based on detailed analysis of the revenues of leading suppliers of software and IT services to the UK market.

Serco has been awarded the second of three option years to continue running the Multi Activity Contract at RAF Brize Norton on behalf of the Ministry of Defence (MOD). This additional year, valued at over £8m, extends the existing contract, originally awarded in 2009, to September 2015.

Serco Sharjah Air Traffic Services has launched 'The National Air Traffic Controller Assistant Training' programme as part of their continuous efforts to meet the demands in the field of Air Traffic Services (ATS).

Serco, the international service company, has been recognised as one of the foremost Government service organisations for demonstrating innovation in the delivery of online and multichannel citizen service, after it won not one, but two national KANA awards. Serco was awarded the 'Best Web Experience' and 'Technology Innovator of the Year', as part of its strategic partnership with Hertfordshire County Council (HCC).

Innovation and creativity, founded on shared risk and shared values, have proven a successful formula for Serco and their local government partners. The most recent example is with Hertfordshire County Council, where Serco have been appointed to deliver a pioneering new Telecare service for adults in receipt of social care. This is an extension to those services currently delivered by Serco on behalf of the Council and is expected to have an initial value of £12m over 5 years, with the potential for further growth as the service is extended to provide support to more citizens.

Serco Group plc (Serco), the international service company, today announces that it has been awarded by the Hong Kong Transport Department a new Management, Operation and Maintenance contract for the Tsing Sha Control Area. The contract, which is expected to commence in September, has a six-year base period with a total estimated value to Serco of HK$960m (approximately £80m).

Serco, the international services company, has been awarded the contract to partner with the Universities and Colleges Admissions Service (UCAS) to provide contact centre support in the UK. The deal, for up to seven years, will see Serco handling a range of inbound telephony queries from prospective students, parents and teachers.

In December 2012 the National Offender Management Service (NOMS), part of the Ministry of Justice, announced that it was to review the future use of HMP& YOI Ashfield due to the sustained national decrease in the number of young people in custody.

A Stoke-on-Trent jobseeker who secured employment through the Work Programme with Serco's subcontractor, Shaw Trust was one of three finalists for the Significant Achievement Award at last night's Employment Related Services Association (ERSA) Employability Awards held at One Great George Street, London.

Serco UK & Europe has once again been recognised for outstanding health and safety performance with 14 awards and commendations in the annual Royal Society for the Prevention of Accidents (RoSPA) national safety awards.