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Serco, the international service company has signed a 12 month contract with general insurance giant esure, which owns the Sheilas' Wheels brand, to manage sales and service enquiries at its contact centre on Quay Street in Manchester. Serco will provide approximately 50 advisers, including experienced personnel from its existing operations in Manchester, to work closely alongside esure's own staff. They will be supported by a Serco management team.
Serco Group plc (Serco), the international services company, announces today that it is in discussion with Amec plc regarding the potential disposal of Serco's Technical Consulting Services (TCS) business. TCS provides consulting and project solutions primarily to the UK civil and defence nuclear markets, and has annual revenues of approximately £70m.
A new "underground‟ local partnership is helping to make the new Southern Queensland Correctional Centre (SQCC) the greenest prison in the State.
Instead of putting it in landfill, prison operator Serco is sending its compostable waste to be gobbled up by the worms at Eco Valley Worm Farm. The worms love it all, even the prison‟s biodegradable cornstarch food containers.
Smaller and medium-sized contract wins are fundamental to Serco's growth and value creation; in addition to larger wins, this release updates on a broad selection of signed contracts and preferred bidder appointments so far in 2012.
Ahead of its Annual General Meeting today, Serco Group plc (Serco), the international service company, is issuing the following Interim Management Statement covering performance since 1 January 2012. The Group is on track to meet expectations for 2012: we continue to expect another year of strong total revenue growth, including further good organic growth, together with an Adjusted operating margin increase similar to 2011.
Serco Group plc (Serco), the international service company, announces today that the arrangements for the next pricing period regarding the Atomic Weapons Establishment (AWE) contract have been successfully concluded. The agreement has been reached with the UK Ministry of Defence (MOD) by Serco and its joint venture partners Lockheed Martin and Jacobs Engineering Group Inc. with whom we manage and operate AWE on behalf of the MOD.
Serco Group plc (Serco), the international service company, announces that it has reached an agreement and expects to sign today a significant new Business Process Outsourcing (BPO) contract to provide and enhance the efficiency of customer contact services for Shop Direct Group (Shop Direct), the UK's leading online and home shopping retailer. The ten-year contract will start on 1 July 2012 and has a total estimated value to Serco of approximately £430m.
Serco is one of the key sponsors of The Dallaglio Flintoff Cycle Slam - a 2,872km cycling ride across Europe - aiming to raise £2m for charity.
Serco Group plc (Serco), the international service company, announces today, that it has been selected as preferred bidder by Transport Scotland for a new contract to deliver lifeline ferry services to the Northern Isles. The contract, which is expected to be signed in the coming months and is due to start in Summer 2012, has a total estimated value of approximately £350m over six years.
Serco, one of the founder sponsors of The Bloodhound Project, has teamed up with Glasgow's Riverside Museum to provide local residents and visitors to the city with their first opportunity to see the Bloodhound supersonic car which will be attempting to set a new land speed record in excess of 1,000mph. A full size replica of this pioneering jet and rocket propelled car is visiting the museum from 26-28 April, with the first two days devoted to activities and workshops to inspire youngsters from visiting schools from all over Scotland.
The Board of Serco Group plc (Serco) is pleased to announce the following appointments. Joanne Roberts, currently Company Secretary, has been appointed to the role of Commercial and Finance Director in Serco's newly created UK and Europe division. John Hickey, currently Serco's Tax and Treasury Director, will become Company Secretary effective from 15 May 2012, following Serco's Annual General Meeting.
Mansfield District Council has today confirmed Serco, the international service company, will manage its leisure centres as Managing Agent to the Mansfield District Leisure Trust, following a comprehensive and highly competitive procurement process.
Serco Group plc (Serco), the international service company, announces today that it has signed the agreement to operate, and has begun to operate, the Anglia Support Partnership (ASP). ASP becomes Serco's first shared services proposition in the emerging market for middle and back office support to the UK health sector.
Serco announced today that it has been awarded a position on the new Consultant, Advisory, and Technical Services (CATS) contract vehicle that will provide support services to the U.S. Air Force Medical Service (AFMS) at 69 Air Force Medical Treatment Facilities in the United States and its territories. Serco is among 13 awardees on the indefinite delivery/indefinite quantity (ID/IQ) contract, which is valued at $985 million over a five-year ordering period. Task orders may include up to a one-year base period and two one-year option periods.
Serco, the international service company, today announces that it has signed a new contract with Ideal Shopping. Under the 5 year contract valued at £17m, Serco will provide customer contact services for all Ideal Shopping customers for its Ideal World, Create & Craft, Lead the Good Life and Pets & Wildlife brands. The service will be run from the UK, with contact centre operations in Peterborough in the UK, and Mumbai in India.
Serco Group plc (Serco), the international service company, announces today that it has been selected as preferred bidder for a new contract to provide community health services for NHS Suffolk. The contract, which is expected to be signed in the coming months and is due to start in Autumn 2012, has a total estimated value of £140m to Serco over three years.
Serco Group plc (Serco), the international service company, announces that it has signed a contract with the UK Border Agency (UKBA) to deliver the COMPASS project, providing accommodation, associated services and transport for asylum applicants in two regions of the UK. The five-year contract has an estimated total value of approximately £175m.
One of Serco's leading contact centre campaigns has won the Autotrader "Click" Award for Manufacturer Customer Service in the UK. The Peugeot project, run by Serco's contact centrein Tonbridge, Kent, beat 30 other car manufacturers to the prize after outperforming them in a mystery shopper programme.
Serco Group plc (Serco), the international service company has been recognised for its work supporting local communities and its commitment to corporate responsibility by achieving Gold status in the Business in the Community's (BiTC) 2012 Corporate Responsibility Index. This is the seventh year running that Serco have achieved the Gold award reflecting the commitment of our people to supporting and contributing to the communities in which we work and to making a positive impact on society.
Serco Group plc (Serco), the international service company, announces today that it has been selected as preferred bidder for a new contract to provide integrated facilities management (FM) services to the East Kent Hospitals University NHS Foundation Trust in the UK. The contract, which is expected to be signed in the next few weeks and is due to start in July 2012, has a total estimated value of approximately £140m over ten years, comprising an initial seven-year period and a maximum three-year extension.