Serco has operated the Northern Isles service since July 2012 providing scheduled lifeline passenger and freight services to the Northern Isles.
With offices in Aberdeen, Kirkwall, Lerwick, Stromness and Scrabster we operate throughout the year with the MV Hamnavoe operating to Orkney on the Pentland Firth and MV Hjaltland and MV Hrossey sailing to Orkney and Shetland from Aberdeen. MV Hildasay and MV Helliar provide regular timetabled freight services to both Shetland and Orkney.
The Hjaltland and Hrossey ferries sail every evening from Aberdeen and Lerwick in Shetland and have 117 en-suite cabins along with a range of contemporary restaurants, bars and retail shops showcasing the very best of island produce. The MV Hamnavoe, again with an excellent array of services on-board, provides a swift and reliable 90 minute crossing of the Pentland Firth between Stromness in Orkney and the Caithness towns of Scrabster and Thurso.
More than just a business, we view ourselves as a member of the local community, serving key sectors within the Northern Isles economies. These include the Agriculture, Aquaculture and Tourism Markets - carrying the equivalent of 33 thousand Freight trailers and almost 300 thousand passengers per year. This demonstrates the integral part played by the ferry provider working daily with stakeholders in all aspects of the operation.
This community integration, as well as support of the local economy, is important to us and we are therefore proud to purchase over 80% of products for our passengers to enjoy on-board from suppliers based within 50 miles of our operating ports.