Insights into mental health needs of prisoners
Read our joint impact report with Mental Health Innovations highlighting the key insights we've learnt from providing Shout Mental Health Text Service in custodial settings.
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Divisional activity
Underneath the Group headlines our divisions have been leading their local strategies, creating content, organising activities and offering a variety of services to support the specific wellbeing needs where they are - find out more.
Our people stories
"The travelling customer always comes first for Serco in everything we do in transport no matter how busy and pressured we are to deliver the operation. We make a difference to the lives of those communities our transport operations serve whether through local employment, supporting local businesses, contributing to sustainability of local economy and environment or ensuring access and inclusion for all to use our services. We make an impact through our people motivated to deliver the best service."
Simon Bailey
Managing Director, Transport and Community Services

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Concerned about a prisoner?
We want to make sure that families have information at their fingertips when they are concerned about a prisoner here at HMP Fosse Way. We now have an online safer custody portal which will signpost you to the right source of information
Our people stories
Wed 19 Apr, 2023
International supercharged early space careers
Read article
Wed 19 Apr, 2023
Tackling climate change and monitoring the marine life
Read article
Thu 07 Mar, 2024
Driving quality and continuous improvement for Serco
Read article
Thu 07 Mar, 2024
From Barcelona to the stars: an exciting journey in space with Serco
Read article
Thu 11 Apr, 2024
Chantal Vrijdaghs: "Building bridges: Chantal's transition from crafts to defence management"
Read article
Thu 13 Mar, 2025
Creating a Safe and Inclusive Space for Children: Ezéchiel’s Story
Read article
Tue 15 Apr, 2025
A day in the life: Louis Bouquieaux, Service Desk Agent at the Royal School for Non-Commissioned Officers, Saffraanberg
Read article
Thu 22 May, 2025
Benjamin Rivituso: Building From the Ground Up
Read article
Serco consensus as at 21 May 2025.
Consensus excludes any analyst forecasts that have not been updated since our announcement on 27 February.
Some analysts have included the acquisition of MT&S in their forecasts, while others are waiting until it completes. This consensus therefore includes a mix of forecasts including and excluding MT&S.
Serco guidance will be given excluding MT&S until the acquisition completes.
Were all analyst forecasts to exclude MT&S, we estimate consensus revenue would be 2025: £4.9bn, 2026: £4.95bn and underlying operating profit would be 2025: £261m, 2026: £272m
|
CONSENSUS |
|
RANGE |
||||||||||
|
FY23 |
FY24 |
FY25 |
FY26 |
FY27 |
|
FY25 |
FY26 |
FY27 |
||||
|
Actual |
Actual |
Estimate |
Estimate |
Estimate |
|
Low |
High |
Low |
High |
Low |
High |
|
Revenue (£m) |
4,874 |
4,787 |
4,886 |
5,090 |
5,294 |
|
4,766 |
4,955 |
4,953 |
5,280 |
4,973 |
5,544 |
|
> organic growth (%) |
4.4% |
(2.5%) |
-0.2% |
2.4% |
4.4% |
|
(1.1%) |
1.2% |
0.3% |
5.0% |
1.9% |
6.0% |
|
Underlying trading profit, 'UTP' (£m) |
249 |
274 |
267 |
289 |
306 |
|
257 |
279 |
266 |
299 |
288 |
320 |
|
> margin (%) |
5.1% |
5.7% |
5.5% |
5.7% |
5.8% |
|
5.3% |
5.7% |
5.4% |
5.9% |
5.6% |
6.0% |
|
Net finance costs |
(24.6) |
(33.1) |
(46) |
(51) |
(48) |
|
(52) |
(35) |
(70) |
(33) |
(63) |
0 |
|
Underlying PBT |
224 |
240 |
221 |
238 |
258 |
|
212 |
245 |
216 |
258 |
236 |
274 |
|
Tax on UOP and NFC |
(50.8) |
(60.4) |
(54) |
(59) |
(64) |
|
(61) |
(46) |
(65) |
(50) |
(71) |
0 |
|
Underlying PAT |
173 |
180 |
167 |
179 |
195 |
|
159 |
183 |
166 |
194 |
180 |
203 |
|
Non-underlying items |
0.0 |
0.0 |
(5) |
1 |
2 |
|
(5) |
0 |
1 |
1 |
2 |
2 |
|
Amortisation of intangibles arising on acquisition |
(30.9) |
(28.9) |
(30) |
(31) |
(28) |
|
(45) |
(29) |
(53) |
(29) |
(32) |
(29) |
|
Non underlying tax |
8.5 |
7.9 |
0 |
0 |
0 |
|
0 |
0 |
0 |
0 |
0 |
0 |
|
PAT before exceptionals |
150.9 |
159.0 |
143 |
157 |
175 |
|
113 |
166 |
125 |
178 |
157 |
195 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Underlying diluted EPS, 'UEPS' (p) |
15.36 |
16.67 |
15.96 |
17.3 |
18.6 |
|
15.2 |
17.7 |
15.3 |
18.6 |
16.1 |
19.6 |
|
Dividend per share (p) |
3.4 |
4.2 |
4.6 |
5.3 |
5.7 |
|
4.2 |
5.0 |
4.4 |
6.0 |
4.6 |
6.4 |
|
Free cash flow, 'FCF' (£m) |
209.2 |
227.5 |
138.7 |
162 |
170 |
|
108 |
185 |
133 |
197 |
135 |
201 |
|
Closing adjusted net debt (£m) |
(109) |
(100) |
(234) |
(134) |
(34) |
|
(345) |
(8) |
(249) |
101 |
(226) |
232 |