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Serco partner – EcoVadis resources

This page is dedicated to our partners undergoing the ESG (environmental, social and governance) assessment on EcoVadis, providing all Serco's supporting resources in one place.

Session 1: Partner briefing

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Top tips from our partners Bunzl Cleaning & Hygiene Supplies

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Top tips from our partners Reed & Mackay

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Frequently Asked Questions (FAQs)

You can explore additional questions and answers on the EcoVadis website. You can submit questions to Ecovadis via a form (need to click sub heading first).

Can I add another colleague to the assessment?

Yes, step-by-step instructions on how to add colleagues can be found on the EcoVadis website

We are already registered on the EcoVadis platform, we assume this means we only need share our scorecard with Serco? Is that correct? 

Great news! Yes, please share your EcoVadis identification number with Helen ([email protected]), who will request access to your scorecard. 

We are one of many entities that also have a parent company. Under what name/entity should we conduct the assessment?

This largely depends on your entire company setup and whether the entity being considered accurately reflects the group scorecard. Specific requests for a particular entity may arise based on collaboration with Serco, and these discussions will occur on a case-by-case basis. The article from EcoVadis below also addresses this topic: 

 https://support.ecovadis.com/hc/en-us/articles/210459807-My-subsidiary-group-has-already-been-assessed-can-we-reuse-the-existing-scorecard

Is there a limit as to how many submissions an organisation can do? For example, could they submit 3 or 4 in a year if they wanted to?

There is no limit, but each assessment incurs a fee. Ideally, improvements highlighted in the first assessment should have sufficient time to take effect before being reassessed. For instance, if a supplier needs to demonstrate actions to reduce GHG emissions, a reasonable timeline for measuring results could be 6 months. 

Is it possible to provide an overview of how the assessment is scored, emphasising the importance of evidence so that a supplier can understand as much as possible for their first assessment?

A first-time supplier is assigned an onboarding agent who can offer support in this regard. Additionally, this page provides details about the scoring principles and the weighting scales to help suppliers prepare. 

It was mentioned that following the application to join the scheme, EcoVadis generates a scorecard so Serco can see how we compare with our competitors. We operate in a very niche market with only about 6 main players, none of whom (as far as we are aware) are members of EcoVadis. Therefore, how will you make the scorecard comparisons? There are concerns about information being compared against the entire environmental sector, which could make the comparison data unreliable. 

The benchmarking options can be customised by you or Serco. This means your scorecard can be compared to all companies in the UK, for example. Serco does not currently utilise the benchmarking functionality and is focused on supporting you on your journey as a key supplier. 

We expect to see sustainability reporting requirements from the UK government next year, aligned with the ISSB. Is there an overlap?

As part of the rating process, alignment with a reporting standard is one of the criteria considered for scoring in the Reporting indicator to achieve scores of 75/100 (Advanced) and 100/100 (Outstanding). Currently, EcoVadis credits alignment with SASB (formerly ISSB). The first reports compliant with ISSB standards are planned for release in 2025, covering the 2024 reporting cycle. This is why EcoVadis will integrate ISSB into the list of predefined valid standards later this year. If a company already has a report compliant with ISSB, EcoVadis will review it this year to determine if it can be credited, acknowledging efforts made towards alignment even ahead of schedule. If EcoVadis determines the report is sufficient, it will be credited with a generic option (e.g., "reporting aligned with a valid environmental standard")—see attached image below. 

To note: The SASB Standards will eventually transition into the IFRS Sustainability Disclosure Standards under the ISSB due process. Ownership of the SASB Standards will transfer to the IFRS Foundation in 2024, along with ongoing projects to internationalize metrics based on market feedback. 

Headshots of two male employees from EcoVadis on a background of tall bamboo trees

Getting started with your EcoVadis assessment

To view the 30 minute webinar recording, select the button below - passcode ZI.u7?7!