This page is dedicated to our partners undergoing the ESG (environmental, social and governance) assessment on EcoVadis, providing all Serco's supporting resources in one place.
Session 1: Partner briefing
Top tips from our partners Bunzl Cleaning & Hygiene Supplies
Top tips from our partners Reed & Mackay
Frequently Asked Questions (FAQs)
You can explore additional questions and answers on the EcoVadis website. You can submit questions to Ecovadis via a form (need to click sub heading first).
Yes, step-by-step instructions on how to add colleagues can be found on the EcoVadis website.
Great news! Yes, please share your EcoVadis identification number with Helen ([email protected]), who will request access to your scorecard.
This largely depends on your entire company setup and whether the entity being considered accurately reflects the group scorecard. Specific requests for a particular entity may arise based on collaboration with Serco, and these discussions will occur on a case-by-case basis. The article from EcoVadis below also addresses this topic:
There is no limit, but each assessment incurs a fee. Ideally, improvements highlighted in the first assessment should have sufficient time to take effect before being reassessed. For instance, if a supplier needs to demonstrate actions to reduce GHG emissions, a reasonable timeline for measuring results could be 6 months.
A first-time supplier is assigned an onboarding agent who can offer support in this regard. Additionally, this page provides details about the scoring principles and the weighting scales to help suppliers prepare.
The benchmarking options can be customised by you or Serco. This means your scorecard can be compared to all companies in the UK, for example. Serco does not currently utilise the benchmarking functionality and is focused on supporting you on your journey as a key supplier.
As part of the rating process, alignment with a reporting standard is one of the criteria considered for scoring in the Reporting indicator to achieve scores of 75/100 (Advanced) and 100/100 (Outstanding). Currently, EcoVadis credits alignment with SASB (formerly ISSB). The first reports compliant with ISSB standards are planned for release in 2025, covering the 2024 reporting cycle. This is why EcoVadis will integrate ISSB into the list of predefined valid standards later this year. If a company already has a report compliant with ISSB, EcoVadis will review it this year to determine if it can be credited, acknowledging efforts made towards alignment even ahead of schedule. If EcoVadis determines the report is sufficient, it will be credited with a generic option (e.g., "reporting aligned with a valid environmental standard")—see attached image below.
To note: The SASB Standards will eventually transition into the IFRS Sustainability Disclosure Standards under the ISSB due process. Ownership of the SASB Standards will transfer to the IFRS Foundation in 2024, along with ongoing projects to internationalize metrics based on market feedback.
Supplier support and resources
Quick links