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Financial integrity

We must all ensure our books and records are accurate. This will help us understand how we are performing and ensure we are doing things right. 

If we’re not accurate, we can be accused of fraud. We support all laws that try to stop fraud, tax evasion and money laundering wherever we do business. 

Fraud...
… is a criminal offence in most countries. Whilst its definition varies across these countries, fraud always involves deception and dishonesty. It’s fraud when you deliberately try to deceive someone, act dishonestly or abuse your position to gain any kind of material advantage or use or involve anyone else to do so. Fraud is usually carried out for profit, or to obtain money, property, or services unjustly. It can involve defrauding the company or a third party.
Tax evasion...
… is essentially fraud. If an individual or organisation deliberately and dishonestly sets out to evade the tax they should pay, they are trying to cheat the people and communities of those countries where they work and are meant to pay tax. That’s why tax evasion is such a serious criminal offence, and why there are severe penalties for anyone caught trying to evade tax. We never evade tax at Serco and have a zero-tolerance to any form of tax evasion. We won’t do it, and we won’t facilitate it either.
Money laundering...
… allows criminals, including terrorists, to take money they have gained through crime and pass it through a series of complex and deliberately obscure banking and commercial transactions, so the illegal origins are concealed, and the money is “cleaned”. The criminals then have access to what now appears to be legitimate money. It’s a highly corrupt and toxic process that finances terrorism, corrupt politicians, drug barons and criminal gangs, and destabilises societies - placing them in the grip of corruption.
 

We are committed to preventing tax evasion for example through multi-umbrella companies, fraud, and money laundering. That’s why we have detailed procedures for the recording and reporting of information, and robust financial controls that we must all follow – so there can be no doubt that our books and records always accurately reflect the true state of our business, our costs, and our transactions. We expect the same from you.
 

What we expect from you

We expect you to:

  • be open and honest in their dealings with us just as we seek to be transparent in our dealings with you.

  • never knowingly seek to gain any advantage of any kind by acting fraudulently, deceiving people, or making false claims, or allow anyone else to do so on your or our behalf. This includes:

    • defrauding or stealing from the company, a customer or any third party

    • any kind of misappropriation of property

    • any kind of misreporting of time or expenses

    • tax evasion or deliberately or dishonestly taking action to help someone else to evade tax

    • money laundering.

  • accurately and honestly report your performance, time and expenses and associated taxes. 

  • ensure your invoices include accurate information, and you have the supporting documentation to support the goods and services which you are billing for.

  • never make false or misleading statements or submit false claims. 
     

What you can expect from us

We are committed to:

  • taking care and being diligent in the recording and reporting of information (both internally or externally) or performing a financial control. 

  • demonstrating that our controls are effective and stand up to scrutiny from any internal or external review. 

  • only doing business with customers and third parties involved in legitimate business activities, and ensure all funds and payments are from legitimate sources. 

  • ensuring third parties are screened to assess their identity and legitimacy before contracts are signed or transitions occur.

  • ensuring invoices we send to our customers include accurate information, and we have the supporting documentation to support the goods and services which we are billing for.

  • accurately and honestly reporting our performance, time and expenses and associated taxes. 

  • zero tolerance for tax evasion, and never try to evade tax or help anyone else to do it anywhere, and we never get someone to do it on our behalf.

  • never make false or misleading statements or submit false claims.

  • always follow all procedures for the recording and reporting of information and check that there have been no mistakes.

Discover more...

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Bribery and corruption

We never take or offer any kind of bribe.

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Gifts and hospitality

We always check before giving or receiving any gift or hospitality.

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Conflicts of interest

We always declare any potential conflict of interest. If we're not sure, we ask.

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Competition and anti-trust

We always compete fairly and openly.

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Trade sanctions and export controls

We take care to know and follow the rules.

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Working with communities

We support and respect the communities we work among.