Meet our apprentices

Our apprentices come from diverse backgrounds and have a range of skills and interests, reflecting the many different opportunities we can offer. In this section, some of our apprentices talk about their experiences and achievements at Serco. 

Helen - Business Administrator

“It’s the perfect place to start, and you can always take it further. I’m keen to carry this on and continue learning new skills. It’s also been good to find out what it’s like to work in an office!”

Demi - IT Infrastructure Technician

“The Level 3 Infrastructure Technician programme was really good because a lot of the coursework related exactly to what you do on the Service Desk every day.”

Mollie - Aeronautical Engineer

“I work a lot with local schools and head teachers to promote women in engineering as well as talking about apprenticeships and how beneficial they can be. I did really well in my GCSEs and felt that an apprenticeship was the right option for me.”

Richard - Team Leader / Supervisor

“After completing the Team Leader course, I got a promotion to Senior Supervisor. Some people may have a natural gift for leadership, but I’m not one of them. The two-year programme helped me learn about what good leadership looks like.”

Ryan - Maritime Services

“I enjoy being out afloat on the vessels with the engineers. I feel like we learn a lot from them, they really know what they are doing. A highlight has been working on vessel refits when they are in dry dock. You get to do really in-depth work and it’s really different seeing the vessels out of the water.”

Matthew - Operations Manager

“I passed my apprenticeship with distinction, something I am very proud of. My manager can see my improved skillset is benefiting not just me but the team I work in as well. The apprenticeship has been a great way to develop my career and life skills.”