Meet our apprentices
Our apprentices come from diverse backgrounds and have a range of skills and interests, reflecting the many different opportunities we can offer. In this section, some of our apprentices talk about their experiences and achievements at Serco.
Emily - Business Administrator
“I wanted to have the opportunity to gain a qualification while continuing to work and develop in my current role."
Alex - IT Infrastructure Technician
"Being trained and gaining experience in Microsoft examinations was helpful in giving me the exposure to the training courses and exams I needed to do my new role well."
Mollie - Aeronautical Engineer
“I work a lot with local schools and head teachers to promote women in engineering as well as talking about apprenticeships and how beneficial they can be. I did really well in my GCSEs and felt that an apprenticeship was the right option for me.”
Richard - Team Leader / Supervisor
“After completing the Team Leader course, I got a promotion to Senior Supervisor. Some people may have a natural gift for leadership, but I’m not one of them. The two-year programme helped me learn about what good leadership looks like.”
Matthew - Operations Manager
“I passed my apprenticeship with distinction, something I am very proud of. My manager can see my improved skillset is benefiting not just me but the team I work in as well. The apprenticeship has been a great way to develop my career and life skills.”
Alex - Able Seaman
“The apprenticeship is extremely beneficial to my on the job learning, I have a great opportunity here to further my progress.”
Eve - Business Professional
"I wanted a more hands-on proactive approach. I began to investigate other avenues and stumbled across apprenticeships. When I saw Serco’s apprenticeships, our values of Trust, Care, Innovation, and Pride really stood out."
Dan - Engineer
“Don’t be afraid of learning new skills and see where it will take you. After 20 years I took on something new and it’s been the happiest time in my career.”
Rosie - Aeronautical Engineer
“I really enjoy the hands-on aspect of the job which allows me to combine my interest in aviation and engineering. It’s a nice environment and people are willing to answer questions and show you how to do things if you’re not sure.”
Sam - Team Leader / Supervisor
“Serco will pay for your programme. It’s a wonderful opportunity to take up - they really look after you, and these NVQs will help you for new job roles in the future.”
Ellie - Maritime Services
"Most of all, I enjoy meeting people of all backgrounds and walks of life during the apprenticeship. Their experiences and expertise help an awful lot. I also enjoy the travelling too and seeing new places!"
Esme - Business Professional
"I have gained so much knowledge and confidence and have learnt many more skills on systems I hadn’t even heard of! I have learnt how to do so many different processes and understood how my role can support my team."