Join our team and help shape the future of the Armed Forces Recruitment Service (AFRS)
About the AFRS
At Serco, we’re proud to partner with the UK Ministry of Defence (MOD) in providing critical recruitment services for the UK’s Armed Forces. For the first time, this new approach will see the Royal Navy, the British Army, and the Royal Air Force have a joint Armed Forces Recruitment Service (AFRS).
This service will be delivered through a partnership of the MOD, Serco, and our consortium of partners, providing end-to-end support from candidate attraction to assessment, onboarding and preparation for attending Phase 1 training.
As a team we bring together best-in-class integrated technology and specialist partners for a holistic recruitment and skills solution for the UK Armed Forces, designed to modernise and improve the overall candidate experience.
We’re driven by the values of doing the right thing for our people, the MOD, His Majesty’s Government (HMG), broader society, and the candidates we source.
Our services are varied and include:
- Programme Management, Recruitment Strategy and Demand Planning
- Marketing and Attraction
- Contact and Assessment, including Medical Assessment
- Estate, Facilities and Infrastructure
- Assets and Equipment
- Analytics and Data
- Technology
Discover career opportunities that make an impact
We’re hiring for a range of full-time, part-time, hybrid and flexible working positions.
Our footprint spans the UK, with opportunities available at our contract headquarters at MOD Abbey Wood (near Bristol), plus a range of regional locations and career centres across the UK.
In 2025 we will be focussed on building capability in our Contract Management team and Core Support functions, including, but not limited to:
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Digital, Data and Technology;
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Estates, Facilities, and Infrastructure; and
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Strategy, Governance and Programme Management
As this service grows, we’re excited to expand career opportunities across various functions — enhancing our team and strengthening our capabilities to meet future needs as the service evolves.
Join us and you’ll be part of a highly collaborative and inclusive team, creating impactful solutions that contribute to the security of our nation.
Why join us?
Discover a place for you
While everyone’s place may look a little different, you’ll find yours at Serco. We offer tailored approaches to career development and a range of supportive and diverse employee networks where you can meet new people, share knowledge, and address any challenges you might have. We’re committed to ensuring all our people feel they belong.
Find new ways to grow
As part of our team, you’ll discover a place where you can grow, with plenty of opportunities to enrich your skills, knowledge, and experience, through training, mentoring, funding for qualifications, and more. Whether you’re working towards future progression or you’re keen to hone your expertise, let us know your ambitions, and we’ll be beside you every step of the way.
A wide range of benefits
Bring your skills, dedication, and passion to our team, and in return, we’ll provide you with opportunities to grow, a supportive environment, and the chance to make a real difference. Here’s what you can look forward to when you join us:
About Serco
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world.
With a primary focus on serving governments around the globe, Serco’s operations in the UK span defence, space, healthcare, justice and immigration, transport, and citizen services. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset and facilities management.
Our work touches the lives of millions across the UK, offering you unique opportunities to apply your skills and make a real difference, all while growing your experience in a supportive and purpose-driven environment.
Join us and be part of a highly supportive culture with trusted leaders that will help you achieve your goals.
Our inclusive recruitment process
We see people first and foremost for their performance and potential. We are a proud holder of the Gold Inclusive Employer Standard, championing fair access to employment and equal opportunities for all. As such we’re open to flexible working arrangements and will make reasonable adjustments from interview through to employment.
We are a Disability Confident Leader, committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Serco also actively encourage veterans, military spouses, and reservists to apply.
For help with your application, please contact 0345 010 4000.