Sam Jones, Contract Manager, London Cycle Hire

Why work for Serco?

“You can’t beat Serco for its diversity and energy. We do important work: delivering and improving public services for thousands of people every day. We build the bridge between complex government challenges and innovative business solutions. If you want to help shape the future of public services – not only in the UK but around the world – Serco is where you need to be.”

How do you succeed in Serco?

“You can’t afford to be squeamish about the operational challenges. Get involved. Lend a hand. Roll your sleeves up and throw yourself in at the frontline. Learn by doing and working with the right people. Focus your networking on the right outcomes. Understand the value and importance of people. Develop strong people skills and self-awareness. Be open, accessible and comfortable communicating with anyone and everyone.”