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Health Assessment Advisory Service

At Serco we've partnered with the Department for Work and Pensions (DWP) to deliver the Health Assessment Advisory Service (HAAS). This is a critical service that helps DWP make decisions on benefit eligibility for people who might need help due to different life situations.

What you can expect from us

Serco is a leading provider of public services and we‘re proud to be a people-focused business. As a Functional Assessor with the Health Assessment Advisory Service, you can expect opportunities to work full or part-time at one of our Assessment Centres, along with hybrid working options where you spend some time each week with your team or remote working from across the country providing telephone and video assessments.

Offering competitive salaries and regular office hours, our clinical roles support people with health conditions or disabilities through the assessment process. We also have non-clinical roles, providing vital services for our customers.

Our values of Trust, Care, Innovation and Pride are at the heart of everything we do. We’re committed to equality, diversity and inclusion, and understand the importance of work-life balance for our employees. 

A place for you

When you join Serco, you join a global team of 50,000 people. You’ll discover a highly supportive and diverse culture that will help you be yourself and achieve your goals.

A place you can count on

As a successful global company with long-term government backed contracts, we offer great career opportunities with room for you to grow.

A place you can make a difference

The work we do around the world touches the lives of millions, making a positive impact to the communities we serve. 

Where do you fit in?

Clinical Professionals

Join our team of committed healthcare professionals and help us support claimants throughout their assessment process, ensuring they’re assessed accurately and fairly and have a safe and comfortable experience.

Hiring now:

  • Doctors

  • Nurses

  • Physiotherapists

  • Occupational Therapists

  • Paramedics

  • Pharmacists

Non Clinical Professionals

From contact centre advisors and team leaders to support roles, everyone has an important part to play. Explore the variety of roles we have available.

A place where you belong.

At Serco, we believe there's a place here for everyone.

A place where you can bring your authentic self to work every day.

A place for you.

Find out more