Discover more about your application journey and have your questions answered
The application process: Your recruitment journey in 6 steps
Application
Select the Functional Assessor role you are interested in and submit your application.
Telephone Screening
Your application will be reviewed by one of our Talent Specialists. If you meet the criteria, you’ll be contacted to complete a telephone screening which will include a discussion around the role as well as verifying your current medical registration status.
Online Assessment
If you progress to the next stage, you’ll be asked to complete an online assessment which will consist of a clinical scenario to assess your clinical knowledge and questioning skills.
Interview
Upon review and passing the online assessment, you will then be booked onto either a virtual or face-to-face interview. The interview will be an hour long and competency based.
Offer and Vetting
If you are successful following the assessments, one of our Talent Specialists will call you to make you an offer. If you verbally accept at this stage, we will send you a formal contract of employment.
You will be required to undergo strict security and vetting checks prior to your employment with Serco. This includes
- BPSS security check
- Medical Registration check - to ensure you're fully registered with no restrictions or conditions to practice
- Right To Work verification
Onboarding and Training
While we’re waiting for your clearance to be successfully completed, one of the Talent Specialists will be in touch to discuss next steps and answer any questions you may have.
Once you’ve formally accepted your contract, you’ll be booked onto the next available training course.
Frequently asked questions
Do you want to know more about applying to be a Functional Assessor? Here are answers to some common questions.
Serco is responsible for supporting delivering two types of assessments on behalf of the Department for Work and Pensions.
Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
Work Capability Assessment (WCA) is a functional assessment which looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to determine whether an individual could reasonably be expected to work or undertake work related activity, or not.
As a Registered Doctor, you’ll be GMC registered with no restrictions to practise and a proven record of relevant Continual Professional Development (CPD) and revalidation.
As a Registered Nurse, you’ll be NMC registered with no restrictions to practise and a proven record of relevant Continual Professional Development (CPD) and revalidation.
As a Registered Physiotherapist, you’ll be HCPC registered with no restrictions to practise and a proven record of relevant Continual Professional Development (CPD) and revalidation.
As a Registered Occupational Therapist, you’ll be HCPC registered with no restrictions to practise and a proven record of relevant Continual Professional Development (CPD) and revalidation.
As a Registered Paramedic, you’ll be HCPC registered with no restrictions to practise and a proven record of relevant Continual Professional Development (CPD) and revalidation.
As a Registered Pharmacist, you’ll be GPhC registered with no restrictions to practise and a proven record of relevant Continual Professional Development (CPD) and revalidation.
As a full-time Functional Assessor, you're expected to work from 9am-5pm, Monday-Friday.
There is a bonus scheme in place with eligibility of up to 10% of your salary.
Your working hours during training are Monday to Friday, 9am-5pm.
Yes, you will be paid from day 1 of your training. This is your first day of employment with Serco.
Training pathways are different for Work Capability Assessment (WCA) and Personal Independence Payments (PIP). A well-structured training plan will be provided.
You will be approved to conduct assessments once the learning curve is completed, usually after the approval audit stage.
There is a minimum of 3 assessments each day for Personal Independence Payments (PIP) and 5 assessments for Work Capability Assessment (WCA), there is no maximum.
You’ll be assessing a wide variety of medical conditions including physical, cognitive, sensory and mental health conditions.
We will provide you with all the training and support needed for you to excel in your role as a Functional Assessor.
You will receive personalised clinical coaching from a dedicated coach and participate in communities of practice. We also offer regular and fully funded development opportunities to assist you in meeting your continuous learning and development requirements.
As a Disability Confident Leader employer and recipient of the Gold Inclusive Employer Standard, we take pride in our commitment to inclusivity.
If you require adjustments as part of your assessment and selection process, please ensure the Serco Talent Acquisition team are made aware at application stage. If you require adjustments in role, then please share the requirements at interview.
We champion internal development and promotion of talented people in our teams. As well as a range of other development opportunities such as Clinical Standards Auditors, Clinical Authors, Clinical Coaches and Clinical Trainers, you will also be part of a global network of healthcare professionals with opportunities to work in various sectors.
